Brandon Hyundai

Was disappointed with the continued pricing games to squeeze additional unwarranted funds by the finance group even after the sales team had negotiated a deal. Start with a large advertised discount and squeeze additional unwarranted funds by the finance group even after the sales team had negotiated a deal. Start with a large advertised discount and then add back all kinds of fees to force the number up to ridiculous levels. It also was evident that this was common practice with other customers. The sales folks were good but I believe hampered by management practices that are misleading and feel deceptive. Took longer to get the documents signed than buying a home. More

I was fortunate to have Armando as my sales rep and he is caring and polite, understanding my needs and making them happen. He went above my expectations, I give him a 10++. caring and polite, understanding my needs and making them happen. He went above my expectations, I give him a 10++. More

The service Advisor and staff was kind knowledgeable. The wait time wasn’t long. Plenty of food and drink options while waiting. The wait time wasn’t long. Plenty of food and drink options while waiting. More

The salesman was very friendly and casual He went thru all trims of palisade and differences all trims of palisade and differences More

Friendly and cooperative Professional and pleasant Responsive and respectful Good people and prices Great experience Responsive and respectful Good people and prices Great experience More

Mario was condescending, when i declined services because they were out of my budget he acted like my car was a waste of his time. I had to ask if my car was getting worked on today, if they needed to order they were out of my budget he acted like my car was a waste of his time. I had to ask if my car was getting worked on today, if they needed to order parts, and if it was ready. When i texted him these questions he answered in as little words as possible. I feel like if i never asked he would have let my car sit there an extra day. Every time im at Brandon's Hyundai its a hectic, cramped space. Its been 5 years at this dealership and ive met some nice people working there, but overall im so annoyed to be there More

Everyone was so kind and very helpful. Very nice atmosphere to be in. I will definitely recommend it to everyone. Very nice atmosphere to be in. I will definitely recommend it to everyone. More

The Dealership Needs to be more warm to customers. Everyone seems busy and understaffed. Wait times is a lot. Everyone seems busy and understaffed. Wait times is a lot. More

I usually don't rate but I thought this was necessary. I have been going to this place for more than 13 years now, never had issues. One guy on my last service annoyed me so much that I would probably nev I have been going to this place for more than 13 years now, never had issues. One guy on my last service annoyed me so much that I would probably never go back there. I dropped my car and never heard from them for 4 hours, I called and the guy name Dave, didn't even know I have dropped the car and he is the assigned person. Then two hours later my car was still not in for service. I end up taking UBER home from the work and then again next morning uber again (not covered by Hyundai).Next morning my car was not even washed. When he tool my car to wash it smelled like weeds. Then today I happened to notice my car has 4 lugs missing from my back tire and one from the front tire. More

It should NEVER take three hours to do a scheduled oil change. If it’s scheduled, it should be done in a timely manner. change. If it’s scheduled, it should be done in a timely manner. More