Brandon Hyundai

This was an awful experience. Six months of no answers and runaround. Nobody would take my calls, or get back to me on any reliable basis. After six months, the team decides to ju Six months of no answers and runaround. Nobody would take my calls, or get back to me on any reliable basis. After six months, the team decides to just make me quit calling by telling me every electronic component needs replaced. Just an absolute waste of time, money, and effort. Really loved Hyundai and Genesis before this, but I will never touch these cars again and I will be sure everyone knows that Hyundai dealers are just as bad as the cars. More

My advisor Mr Delbert was more than helpful To me with getting my car started to get fix He was very Friendly and professional and straight to the point what was needed for my car. And Samantha we’re gett getting my car started to get fix He was very Friendly and professional and straight to the point what was needed for my car. And Samantha we’re getting Give me a loaner car was a godsend they were both a godsend to me. Thank you so much for having people like that working for your company More

Service took longer than expected and SUV was dirty inside and out side thank you inside and out side thank you More

Dealership is in turmoil because of construction but still manages to exceed expectations when service is needed. still manages to exceed expectations when service is needed. More

Service writer was great dealership is terrible to work with too much renovation EGR replacement took 3 weeks had to keep the car 5 overnight stays with too much renovation EGR replacement took 3 weeks had to keep the car 5 overnight stays More

I wanted to inform you that my experience at Brandon Hyundai. Buying my first car was Great Thanks to the salesman. MR Harrison Perez was very professional knowledgeable and passionate with his job a Hyundai. Buying my first car was Great Thanks to the salesman. MR Harrison Perez was very professional knowledgeable and passionate with his job and friendly with me. That put me in a relaxing mode and I was able to choose and pick my first car. It was a very pleasant experience. Thanks MR. PEREZ. You got a customer for life. More

I have taken in my car 2 times now for my AC not blowing cold. They ran the same test both times and couldn’t find a leak. First time they said bring it back if I have issues. 2nd time the said they’re orde cold. They ran the same test both times and couldn’t find a leak. First time they said bring it back if I have issues. 2nd time the said they’re ordering a part to do the same test with a different dye. Held my car all day with no fix again. Sent me home without cold AC in the Florida summer heat in a thunderstorm so no option of rolling down my windows. Told me that the part would come in 9-10 business days. So i am expected to drive my car to and from work, with my 3 kids to do things and take my fiancé to doctors appointments without AC in the brutal Florida heat? I can’t understand how Hyundai couldn’t fix this problem immediately! I am very upset that they didn’t try to offer me a loaner car with AC while waiting for this part to test my AC for a 3rd time! I am very upset about this, I’ve wasted a day of PTO without anything getting accomplished. My next vehicle will definitely not come from Hyundai and I will spread the word about this silly customer service that has been provided to me. More

Bad customer service. Never returns messages. Went totally downhill with the new management. Very lazy technicians Never returns messages. Went totally downhill with the new management. Very lazy technicians More

I found the salesman very helpful and the man who did the contract for the car was great and fast. I’ve never been in and out of a car dealer so far. It was the best experience I’ve had. Keith was great and contract for the car was great and fast. I’ve never been in and out of a car dealer so far. It was the best experience I’ve had. Keith was great and Jason was fast an efficient. More

Professional and considerate Went above and beyond That's why I always bring my car there for service That's why I always bring my car there for service More