Brandon Hyundai

I had scheduled a maintenance appointment a week prior. The clerk taking my information over the phone seem more interested on something else than scheduling appointments. It was no surprise to me when the The clerk taking my information over the phone seem more interested on something else than scheduling appointments. It was no surprise to me when the advisor told me my name and my car were not on the schedule list for anything. I had a long waiting time approx 3 hrs. I told the advisor the windshield washer fluid was indicating low, I was told they would take of that, but never happened. My advisor was very accommodating but the office in general lack professionalism. Would not recommend. More

Extreme delay getting vehicle repaired because service advisor caused unnecessary issues. I am really disappointed with the way he handled a very seamless repair. advisor caused unnecessary issues. I am really disappointed with the way he handled a very seamless repair. More

There is a different Hyundai dealership much closer; however, after frequenting both, I will never not make the drive to Brandon Hyundai. I was. unable to get an appointment at the closer dealership the however, after frequenting both, I will never not make the drive to Brandon Hyundai. I was. unable to get an appointment at the closer dealership the first time I needed service, so I went to Brandon. It was seamless, but the next time I needed service I figured I would make an appointment at the closer dealership. What. A. Nightmare. I was at that dealership for close to four hours and they recommended close to $300 worth of service on my year and a half old car. When I pulled up to Brandon, I thought that the reason it was so seamless was because I had come on a weekday. The construction made me nervous and there was a tow truck. I thought I would be in for another four hour day, but I could not have been more wrong. Despite the chaos, the team got me out of there in just over an hour. I don't see any of their pictures, but there was a woman in a yellow shirt with dirty blonde hair in a bun who was super friendly and helpful with the cluster and the service advisor (invoice has it listed as a Joe) with facial hair and glasses in a blue shirt was super friendly and not only ACTUALLY showed me to my car (something when asked by an older lady at the other dealership the person was SUPER rude about) but he actually took the floor mat and plastic they put over the seat! A DREAM of a dealership even during the chaos of the construction. More

Service area is under construction, making for a lot of chaos in the service area. My car was towed in. They didn't log it in properly and it took them two days to find it! After I contacted the service chaos in the service area. My car was towed in. They didn't log it in properly and it took them two days to find it! After I contacted the service manager they fixed my car quickly under warranty. So, I'd wait to go back until construction is complete and operations return to normal. More

Went looking for a used car for my teen age daughter this weekend. Went to a couple other dealers on SR 60 and they were "take it or leave it" with their pricing. Went to Brandon Hyundai and had a great ex weekend. Went to a couple other dealers on SR 60 and they were "take it or leave it" with their pricing. Went to Brandon Hyundai and had a great experience. Darryl Warren listened to me and what I was looking for, as well as taking the time to listen to what my daughter and what she was looking for. He sat down with us and went through the used cars on their web site until we found a couple to look at. They were both over my daughter's budget, but Darryl worked with us and got the cost within budget. The entire process was professional and easy to get through, none of the usual games when buying a car. Would definitely recommend visiting Darryl and Brandon Hyundai for a vehicle. More

Service was very good Didn't take as long as the said. An that was without a appointment they. said. An that was without a appointment they. More

Did a great job. I am very happy with the customer service that was provided I am very happy with the customer service that was provided More

Very happy with the service dept , communication is key and they were on top of it moments after I would ask question I would have answer. and they were on top of it moments after I would ask question I would have answer. More

This was my first time at this service center and it was a great experience. They provided a comfortable wait area. a great experience. They provided a comfortable wait area. More

My scheduled oil change and recall service took about 2 hrs and 20 mins. Being able to wait in the air conditioned trailer was nice but this service took too long and too much construction. hrs and 20 mins. Being able to wait in the air conditioned trailer was nice but this service took too long and too much construction. More