Brandon Hyundai

Even though they have lots of construction going on the service advisors are pretty quick getting your car in for service. I come here when my regular dealership is super busy so Brandon Hyundai helps me o service advisors are pretty quick getting your car in for service. I come here when my regular dealership is super busy so Brandon Hyundai helps me out! More

Horrible under construction facility and did not fix one of my issues for the second time of my issues for the second time More

Lack of communication, failure to follow through. Lack integrity in work product. A 5 point inspection was supposed to be done and it wasn’t. Before I left the service center lot. My brake light was Lack integrity in work product. A 5 point inspection was supposed to be done and it wasn’t. Before I left the service center lot. My brake light was out and the person following me had to tell me. That’s crazy my car was in the shop from Friday to Monday and nobody noticed. I need a oil change but was to overwhelmed by the experience of dealing with the service center to request one. They are awful and chaotic and have been for years. More

worst dealership i have ever went through ! dont recommend for anyone . horrible service they lie to you and have no awareness for anything dont recommend for anyone . horrible service they lie to you and have no awareness for anything More

Usually, the dealership is fair/what you’d expect from typical car dealerships. This last few times was particularly disappointing and frustrating. My check engine light came on for an “evap leak” and I w typical car dealerships. This last few times was particularly disappointing and frustrating. My check engine light came on for an “evap leak” and I went back four times for “evap leak.” It was like I was being charged for everything related to that code. Every time one thing was “fixed”, the engine light came on again with the code. Each time I was told the problem was fixed only to have to return to find “a new problem” that apparently wasn’t found the first couple of times around. These four times going back was all within 3 months (the time included having to wait for parts to come in). I ended up going somewhere else when the light came on AGAIN as I was out of town. So far no issues after going elsewhere, and the other place redid work that was supposed to have been done here. I feel ripped off/cheated. More

Harold De LA Cruz my Service Advisor was more than awesome. He was juggling several customers work orders at the same time but he could still enlighten to what was going on with my car. awesome. He was juggling several customers work orders at the same time but he could still enlighten to what was going on with my car. More

We had an 11 am appointment for service and nobody received the car until 1 pm. We were advised our car would be ready by the end of the afternoon, by 5:30 pm we had no news and when we called, no one received the car until 1 pm. We were advised our car would be ready by the end of the afternoon, by 5:30 pm we had no news and when we called, no one knew where our car was. The next day, we were not notified when our car was ready. We had to call and wait 20 mins for the operator to find who was in charge of our car. We finally spoke to him and were informed our car was ready. If we hadn't called, no one would have notified us of anything. More

Joe Didio ,My service is always helpful and professional. Its a pleasure for me to come to Brandon Hyundai because of him. Thanks as always Joe !! John Z Its a pleasure for me to come to Brandon Hyundai because of him. Thanks as always Joe !! John Z More

A chaotic and grimey shop full of scammers with little regard for anyone's time, while using little to no communication. Liars who turn combative when questioned about mechanical processes regard for anyone's time, while using little to no communication. Liars who turn combative when questioned about mechanical processes More

xxxx poor communication from Joe Didio from the start. I also had to pay out of my pocket in the beginning for a rental because they supposedly didn’t have any at the time. Now I’m being told by Hyundai C I also had to pay out of my pocket in the beginning for a rental because they supposedly didn’t have any at the time. Now I’m being told by Hyundai Consumer affairs that it could be up to 120 days before they reimburse me the 1222.34 for the rental. Horrible service and I’ll never return. More