Brandon Hyundai

Great service , great salesperson! Enjoyed the experience. Totally enjoying my new Santa Cruz !! Will definitely recommend Enjoyed the experience. Totally enjoying my new Santa Cruz !! Will definitely recommend More

The only good thing was the ashen that helped me from front to end. The rest MAJORLY STINKS! No courtesy car, shuttle offered only once (25 minutes after I got there) and just one way. I was there front to end. The rest MAJORLY STINKS! No courtesy car, shuttle offered only once (25 minutes after I got there) and just one way. I was there for 5 hours and 15 minutes! Just for a rear outside door handle. Next time I'll get the part and watch youtube and do it myself! NOT HAPPY! More

The people were great and the service was fast. Everyone was pleasant. I liked the video of what they did. Everyone was pleasant. I liked the video of what they did. More

Told me an oil change would take 30 mins on the phone and when I got there it took 3 hours. The place was empty so it’s not like they were busy with other cars, my car was first in line for 2 and a half hour when I got there it took 3 hours. The place was empty so it’s not like they were busy with other cars, my car was first in line for 2 and a half hours. More

Long wait but still got a call that my car was ready in 2 hours. Pretty good considering I had 6 jobs done on my vehicle. hours. Pretty good considering I had 6 jobs done on my vehicle. More

Although the dealer had staff issues, they did a great job keeping me informed of the progress job keeping me informed of the progress More

My service experience this time was better than the previous. I scheduled my appt and was there 15 minutes prior to...just to be told 50 minutes later that my appt was being canceled as no service tech previous. I scheduled my appt and was there 15 minutes prior to...just to be told 50 minutes later that my appt was being canceled as no service techs were available. Mark was kind and rescheduled me for the following weekend. More

I worked with Delbert, he was very helpful and kept me updated with what was happening with my car. Everyone seemed friendly and professional. Even though the wait was long, I had Wi-Fi and coffee to hold updated with what was happening with my car. Everyone seemed friendly and professional. Even though the wait was long, I had Wi-Fi and coffee to hold me over in the cool waiting area and they sent me a video of what was happening to my car. Overall a good experience and I would go again to this Hyundai. More

Came in and look d at cars I knew exactly what i wanted and wasn’t going to settle. Tony walked me through the process step by step and got me approved with a great deal I love my car thanks Tony and wasn’t going to settle. Tony walked me through the process step by step and got me approved with a great deal I love my car thanks Tony More

I had a bad experience with this dealership. My bad experience started October 22, 2021 when I had to leave my car because my engine light came on plus its was recall to update the software of t My bad experience started October 22, 2021 when I had to leave my car because my engine light came on plus its was recall to update the software of the engine it took them 2 days to call me back and once they called me back I was informed I need a new engine no cost to me because Hyundai Corp office will pay for the engine. They told me it will 4 to 6 weeks to replace my engine. The dealership had no loaners they placed me on the waiting list for the loaner car. On December 11. 2021 thats when I got a loaner car. On January 10, 2023 my car was ready for pick-up. On March 29, 2022 my car started doing the same thing before I got the new engine. I dropped the car off to the dealship and on March 30, 2022 they stated my car was ready and they had to rescan and restart the Crank sensor. I picked up my car on March 30, 2022 5 miles from the dealership my car stop I started back up and the engine light came back on plus it was doing the same thing before got my new engine. I had my car tow back to the dealership, now they saying I needed the Crank Sensor replaced and it's not covered under the new engine the advisor stated it's going to cost 486.99 the advisor stated he going to speak with his manager to see if they can help with the cost. I feel they should have covered at least half of the cost they only help with 116.00. I have one more year my car will be paid off going to trade it I WILL NEVER OWNED A HYUNDAI VECHILE AGAIN. THIS WAS WORST EXPERIENCE IN MY LIFE More