Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brandon Hyundai
Tampa, FL
9,868 Reviews
The team at Brandon Hyundai would like to welcome you to our dealership in Tampa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Tampa, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Tampa count on the high-quality vehicles and services found at Brandon Hyundai, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,868 reviews
Verified Customer
December 01, 2021
I was upset that I was unable to contact a service person by phone with my problem just to discuss it. I eventually made an appointment on line. Once I got there everyone was very nice and professional. by phone with my problem just to discuss it. I eventually made an appointment on line. Once I got there everyone was very nice and professional. I know you’re undergoing construction and that is causing problems, but I think if someone calls you, one of your people should answer. More
by susan.farmer52
Employees Worked With
Jacob
December 01, 2021
Joe was awesome. He showed concern for my well-being and was very helpful. Although, I didn't end up having the repair done with them. They do provide excellent service. was very helpful. Although, I didn't end up having the repair done with them. They do provide excellent service. More
by Ryanne R.
Employees Worked With
Joe
November 30, 2021
I reached out to receptionist the very next day regarding my dissatisfaction with work carried out and no response! They charged me a big bill of 600$ and I don't see any changes to my car. Infact the econom my dissatisfaction with work carried out and no response! They charged me a big bill of 600$ and I don't see any changes to my car. Infact the economy decreased after the service and no one cares to respond. More
by taufeeq ahmed
Employees Worked With
Jo didio and the receptionist
November 30, 2021
drove an hour to specifically come to this dealership. After arriving at the dealership for my appointment, sat in the service drive-thru where nobody came out to greet. Went inside and informed them I ha After arriving at the dealership for my appointment, sat in the service drive-thru where nobody came out to greet. Went inside and informed them I had an appointment which is when they told me a 30-minute job was going to take over 2 hours due to "construction". I understand construction slows things down but four times the amount of time? Then when moving my car they loaded it up with four people like a taxi cab to take it to the service Bay. I was not pleased. Two and a half hours later my car was complete. $270 for a drain & fill. Poor.... Poor customer service, high prices. More
by .s1
Employees Worked With
N/a
November 30, 2021
If Harold DeLaCruz hadn’t been there this review would be a whole lot different. I have seen 2 different advisors before my last attempt to get a decent resolution and instead of being brushed off he actua a whole lot different. I have seen 2 different advisors before my last attempt to get a decent resolution and instead of being brushed off he actually looked into my situation and was able to get me actual solutions. I will talk to no one else (unless it’s the manager to give praise to Harold). I’m extremely thankful for his guidance. More
by erinmariex
Employees Worked With
Harold De La Cruz
November 29, 2021
Dropped vehicle off on Friday afternoon for service, received call on Tuesday indicating they couldn’t find anything wrong with the vehicle. Agreed to test drive with a service advisor. Arrived at deale received call on Tuesday indicating they couldn’t find anything wrong with the vehicle. Agreed to test drive with a service advisor. Arrived at dealership and approached vehicle and found heavy damage to the drivers side quarter panel, front bumper and headlight. Little information was shared as nobody seemed to know where the damage came from except the vehicle was hit by a customer. Requested information and details: where was vehicle parked, how did this happen, when did this happen? All I received was a screen shot of insurance cards and a text from Harold DeLacruz indicating he was busy and would deal with it when he returned. He suggested I call my own insurance company. When I asked why, he said he never dealt with this before. I asked for assistance from multiple persons in service and there wasn’t one person that offered to help or even appeared interested. After reaching out to Brandon Hyundai’s corporate HQ, Morgan Auto Group and the GM, I finally received a return call and was told my vehicle was struck on Sunday and nobody notified me. The service department was not able to keep my vehicle safe in their care and custody and then failed to perform any sort of remedies relevant to the incident. They left me to call insurance companies and file claims. There is zero chance I would recommend this dealership to anyone. I highly recommend taking your vehicle elsewhere. More
by KSAVAGE2976
Employees Worked With
Harold De La Cruz
