Brandon Hyundai

This dealership is an okay place of business but the customer service part needs to be organized better. customer service part needs to be organized better. More

They did my oil change at a discount and completed the warranty upgrade in less than an hour and a half. Great service warranty upgrade in less than an hour and a half. Great service More

Mark in servicecwas very friendly, but waiting 5 1/2 hours for an oil change and a diagnostic using the computer hooked up to engine find out why I had a light on is excessive and unnecessary especially hours for an oil change and a diagnostic using the computer hooked up to engine find out why I had a light on is excessive and unnecessary especially since I had an appointment. Needless to say I will not be back More

The waiting time was to long but the service was good you need to have breakfast for those coming off night shift and was to get their vehicle service before going home. Just a thought need to have breakfast for those coming off night shift and was to get their vehicle service before going home. Just a thought More

I will never return to this dealership . Worst experience ever. I made my appointment on line for 3:00 pm to get a 15,000 mile maintenance. (Oil change tire rotation) I was meet by a service advisor and took ever. I made my appointment on line for 3:00 pm to get a 15,000 mile maintenance. (Oil change tire rotation) I was meet by a service advisor and took my name and phone number and was told it would be around 1 hour . Almost 2 hours later I get a blue link notification that my vehicle was close to fl-618 toll express . I go to ask where was my vehicle and was told I wasn’t even in the system and when I found the advisor he told me my vehicle had a recall and they took it down the road to fix the recall . I was so confused I asked why didn’t he tell me . If they were taking it off the premises I should have been notified and after all that he tried to get me to sign off on the work that they done and it was under someone else’s name. And I refused until he printed it out in my name . And after all that I couldn’t believe it but my tires weren’t even rotated I have Proof . I had one of the back tires plugged a few weeks ago and the same tire is still in the same place because you can see the plug. I’m not sure if I got a oil change or not :-( I’m so disappointed it has had me stressed out so bad . I put my trust in these people and they really let me down . More

The service department is the worst I’ve ever experience. The people who work there has zero customer service skills. They won’t call to let you what’s going with your car or return any calls. The job was do The people who work there has zero customer service skills. They won’t call to let you what’s going with your car or return any calls. The job was done, but this department needs to take customer service skills training ASAP. More

Harrison Perez is one of the best car dealers I have ever worked with. He was kind and courteous, helped us find the perfect car for my needs and didn’t try to sell me anything I didn’t want or need. He made worked with. He was kind and courteous, helped us find the perfect car for my needs and didn’t try to sell me anything I didn’t want or need. He made the car buying process very personable and took care of us until the very end. He also spoke Spanish which helped out a lot with my mom being more comfortable with a Spanish speaker. If you ever find yourself needing a vehicle Harrison is the man to go to! I’ve never had such a seamless experience at a car dealership before. More

Harold is amazing. Every time I get my oil change, I always go to Harold. He’s very helpful. always go to Harold. He’s very helpful. More

My experience wasn't good yesterday I had appointment at 2pm and I left at 5 pm with no service on my car. I sit and sit thinking that they working on and I had to inquire about my car and the answer were w 2pm and I left at 5 pm with no service on my car. I sit and sit thinking that they working on and I had to inquire about my car and the answer were when I hear something I'll let you know. But I to keep up on it myself and it still sitting and nothing being done More

Ridiculous wait time! 3 1/2 hrs. for an oil change and a new tire. Very expensive-bill was almost $350. Very overpriced for the service rendered. new tire. Very expensive-bill was almost $350. Very overpriced for the service rendered. More