Brandon Hyundai

Wonderful experience. We have purchased two vehicles from Metin over the past six months and love them both. Metin over the past six months and love them both. More

Repair work done. I was advised of status. My advisor kept in communication with me. kept in communication with me. More

This dealership is always available to hear my concerns and quick to offer a diagnosis with speedy appointment time.. and quick to offer a diagnosis with speedy appointment time.. More

I had a reservation at 10AM, and I had to wait with my car for nearly 45min. The first person I met upon entering was rude, inhospitable and unfriendly. My assigned customer care person was nearly as ru car for nearly 45min. The first person I met upon entering was rude, inhospitable and unfriendly. My assigned customer care person was nearly as rude. When the car was ready, I asked why it was not washed and was told the car wash was broken. Very disappointed with my experience at Brandon Hyundai. More

My wife and I arrived early for our schedule oil change at 9:34 am and left at 11:55 am,, too long to wait,, service technician had trouble finding our car at 9:34 am and left at 11:55 am,, too long to wait,, service technician had trouble finding our car More

Travel from Orlando to see a nice car. Dealer was upfront with me. Dealer worked with us and we got a great deal. Closing process was quick and simple. Would recommend. upfront with me. Dealer worked with us and we got a great deal. Closing process was quick and simple. Would recommend. More

SERVICE DEPARTMENT WAS HORRIBLE! OVER PAID FOR SERVICE THAT WAS NOT DONE CORRECTLY.MANAGEMENT WAS NOT HELPFUL AT ALL! THAT WAS NOT DONE CORRECTLY.MANAGEMENT WAS NOT HELPFUL AT ALL! More

Had a 12 oil change appointment and informed the service representative I was pressed for time and only had about an hour. I had gotten there at 11:45. At 12:30 my car was moved to a new parking spot and wh representative I was pressed for time and only had about an hour. I had gotten there at 11:45. At 12:30 my car was moved to a new parking spot and when I went to fine out why the car behind was going in I was told the mechanic was washing his hands and I am next. I was still waiting at 12:45 and the place was very unorganized with reps everywhere and cars parked waiting for service. I had to leave without service and take my car elsewhere. I have been coming to this site since 2000 , on my 5th Hyundai and the service has gotten worse. The site is much too small for the amount of cars serviced. If yo cannot service my vehicle cause you are overcrowded then tell me so and schedule me when you can. More

Engine Light came on for 3 time this year .I took it to Engine Light came on for 3 time this year . I took it to then service and told them it was a problem of the sensors . Due that this car was part of t Engine Light came on for 3 time this year . I took it to then service and told them it was a problem of the sensors . Due that this car was part of the famous recall in 2019 . And all other two times I took it also was the Sensors . That afternoon they call me to tell me the car would have to stay at least two weeks because they could not figure out what was the problem . I went angry to the dealer that same afternoon and your sales department save the day getting me into the new 2021 Sonata . Week later service call me to tel me they discovered it was a problem in the sensor and that they had order the part and my car would be ready in a few more days . When a week before I had already told them it was a Sensor problem . But I told him that now that car did not belong anymore to me due that I already had trade it in . More

Brandon Hyundai is an awesome dealership. Although they are often busy they do a great job with identifying car service needs and being in communication with customers. are often busy they do a great job with identifying car service needs and being in communication with customers. More