Brandon Hyundai

Went in for recall. They ran their tests and said it passed. They would not provide copy of report with tests ran. They only showed me the sheet that said “pass”. I told them my oil consumption is a pro passed. They would not provide copy of report with tests ran. They only showed me the sheet that said “pass”. I told them my oil consumption is a problem. They said they checked for leaks and there were none. They don’t care my car Is still unsafe. The told me on the phone I could get a shuttle ride home but after I dropped my car off at Hyundai they said the shuttle wasn’t running. It’s clear they do not care about customer service More

Great customer service just seemed a little short handed. I had to walk inside as no one came out to my vehicle when I pulled in. Small check in area inside and I had to finally ask for help to check in. Too I had to walk inside as no one came out to my vehicle when I pulled in. Small check in area inside and I had to finally ask for help to check in. Took a little over 2 hrs for a scheduled oil change. The staff was very nice and attentive once I was helped More

Quick and convenient service. Only needed a recall check and a small steering service completed. Prices on extra services seemed quite high, but is expected for dealership service costs. and a small steering service completed. Prices on extra services seemed quite high, but is expected for dealership service costs. More

Very professional in customer relation. Kept me updated on the progression of the servicing of my car. The video of how a problem was found is a very good touch. on the progression of the servicing of my car. The video of how a problem was found is a very good touch. More

Satisfied customer here. Keith did a great job finding a Kona that was right for me and working to get to the price I needed. I’m satisfied with my 2022 Kona and extremely satisfied with everyone I dealt w Kona that was right for me and working to get to the price I needed. I’m satisfied with my 2022 Kona and extremely satisfied with everyone I dealt with at the dealership. More

Joe , service advisor is awesome!!Listened to my problem Joe , service advisor is awesome!! Listened to my problem situation regarding repair appointment time not being on the schedule when I arrived. Rath Joe , service advisor is awesome!! Listened to my problem situation regarding repair appointment time not being on the schedule when I arrived. Rather than trying to reschedule, he worked me in and got it done. Bottom line...He made it happen!!! That outcome is why I have positive things to say about the entire service dept. when dealerships come up in casual conversations with random people. Free advertising for Brandon Hyundai lol More

Worst experience ever!! I would not recommend this location to my nemesis. I can’t believe that someone so vividly unhappy in their employment remain doing it. location to my nemesis. I can’t believe that someone so vividly unhappy in their employment remain doing it. More

Service advisor is very professional and pleasant and my car was serviced quickly! Thanks!! I will make sure to continue to do business with this dealership. car was serviced quickly! Thanks!! I will make sure to continue to do business with this dealership. More

Vehicle required 3 service trips over 3 months, losing use of my vehicle for weeks. I found the service team to be untruthful. Calls were seldom returned. When we met with Jason, the service manager, h use of my vehicle for weeks. I found the service team to be untruthful. Calls were seldom returned. When we met with Jason, the service manager, his lack of knowledge of my service visit was stunning despite assurances to the contrary. It is clear that Brandon Hyundai has a systemic issue with its service department. Poor service led to oil stains on both my driveway and garage. More

Always a pleasure everyone is very helpful and considerate about not having you waiting a long time,always offers a beverage and let you know where to sit considerate about not having you waiting a long time,always offers a beverage and let you know where to sit More