Brandon Hyundai

Had an 11am appointment for an oil change Got there at 10:30. At 1:45 I finally was notified that it’ll be 20 more minutes.... 10:30. At 1:45 I finally was notified that it’ll be 20 more minutes.... More

Great job. Done on time. Service was great. Happy happy happy. I don’t have 25 words to say. I have no issues. Keep up the great service. happy. I don’t have 25 words to say. I have no issues. Keep up the great service. More

Brian was great Be thankful he’s on board. I do not have any more words. Twenty five words are not necessary. Five more words any more words. Twenty five words are not necessary. Five more words More

Pleased with timely service and their goal "Meet or exceed expectations" was met by Kyle. The recall and maintenance was handled with excellence. Thank you. exceed expectations" was met by Kyle. The recall and maintenance was handled with excellence. Thank you. More

By far the worst experience I’ve ever had at a car dealership. The first car I agreed to a price on the phone with a manager and called again on my way to confirm, but when I got there I had to wait o dealership. The first car I agreed to a price on the phone with a manager and called again on my way to confirm, but when I got there I had to wait over 45 minutes for them to try and find it on the lot only to be told it was previously sold. The next day they found a car at another dealer and said if I come sign for it they can get it within 48 hrs. I signed for it, financed the loan and then 3 days later they get the car but it is not the same car/vin#/color that I am legally registered to and have a loan for! A manager told me the delivery driver assumed I wouldn’t like the car I bought so he picked up a different car from the other dealer instead? Absolutely unacceptable way to run a business. More

I was surprised that it was finished sooner than all other times as busy as they were on Saturday. I’m hoping that they didn’t like my last service and just check off everything. other times as busy as they were on Saturday. I’m hoping that they didn’t like my last service and just check off everything. More

Even though that I moved to Sarasota, I still visit Brandon Hyundai for my car to be serviced. Over the years I come to value Mr. Harold De La Cruz as Artur Professional of the Trade. I trust his judge Brandon Hyundai for my car to be serviced. Over the years I come to value Mr. Harold De La Cruz as Artur Professional of the Trade. I trust his judgement and honesty for all my car needs. More

I came to my appointment early. The service man was very professional and was kind enough to let me know that there are a few more cars ahead of me so there will be a wait. 'Lianaiz Diaz was great, during m professional and was kind enough to let me know that there are a few more cars ahead of me so there will be a wait. 'Lianaiz Diaz was great, during my service she called me to let me know what was going on with my vehicle and about how much longer it would be. She checked me out promptly and offered to escort me to my vehicle. More

This was my first visit to Brandon Hyundai Service Department. Soon after I arrived for my appointment, I was helped by the outside staff on what needed to be done before the service tech was ready fo Department. Soon after I arrived for my appointment, I was helped by the outside staff on what needed to be done before the service tech was ready for me. Once Harold De La Cruz recorded what service I requested, all I needed to do was relax. Everything that I needed done or recommended service was completed in a timely manner. Harold kept me appraised of the progress on my vehicle and ensured that everything we discussed was completed. We reviewed all paperwork and once all was completed, Harold walked me to my vehicle’s location. I am confident in the service I received. More

Genesis is supposed to be a "luxury vehicle), I didn't feel like I was at a luxury vehicle waiting room. Hyundai customers came and went as I waited and waited for my vehicle. Most shocking is the idea th feel like I was at a luxury vehicle waiting room. Hyundai customers came and went as I waited and waited for my vehicle. Most shocking is the idea that they didn't have the product needed to get the vehicle done in a timely manor. They had to go out to get the synthetic oil the car requires. Really???? More