Brandon Hyundai

3 hours for a oil change and I had a 11am appointment. Service & price was excellent but they didn’t put a sticker on my windshield for next mileage change. I was disappointed about that. Service & price was excellent but they didn’t put a sticker on my windshield for next mileage change. I was disappointed about that. More

As always, Harold de la Cruz takes care of my truck as well as my concerns! I was in and out in about an hour or less! I’m grateful for the service department everyone so sweet there. well as my concerns! I was in and out in about an hour or less! I’m grateful for the service department everyone so sweet there. More

My service rep, Faten Dik, was super! I was there for my 75,000 service. Faten looked at the items on the suggest list and compared that list to items I had done previously. She was able to reduce the num 75,000 service. Faten looked at the items on the suggest list and compared that list to items I had done previously. She was able to reduce the number of items I really need to do which saved me some money! She estimated it would all take just a little over two hours. At the 2 hour and 10 minute mark she came to the waiting room to give me my keys! I have been using the dealer for all my servicing on both Hyundai Santa Fe`s starting in December of 2012. I have been very pleased with the work they have done. They also give a discount for Active and Retired military. More

The service and communication Mr. De La Cruz provided was excellent. He went above and beyond. The air now blows cold and the window rolls up properly! excellent. He went above and beyond. The air now blows cold and the window rolls up properly! More

worked quickly and provided me updates on repairs needed. Next time they should wash the vehicle after repairs are complete, vehicle was left with hand prints and smudge marks. Next time they should wash the vehicle after repairs are complete, vehicle was left with hand prints and smudge marks. More

Harold De La Cruz provided outstanding customer service! From the time I scheduled service with him until my vehicle was delivered to me once service was complete I was very impressed with his professionali From the time I scheduled service with him until my vehicle was delivered to me once service was complete I was very impressed with his professionalism and courtesy! Thank you! More

Very knowledgeable, friendly, and engaged to solve the issues with my Santa Fe. Listened and were truly interested in what was wrong, not just billing. issues with my Santa Fe. Listened and were truly interested in what was wrong, not just billing. More

My appt was at 10am for an oil change—the girl checked me in on time and I went inside and waited until 11:00. That seemed like an awful long time to wait for an oil change. I am handicapped and the girl we in on time and I went inside and waited until 11:00. That seemed like an awful long time to wait for an oil change. I am handicapped and the girl went and got my car and helped me get everything back in it—wish I knew her name as she was so helpful and I don’t see her picture More

I did not give you a 5 this time because I stayed on hold for 40 minutes, literally. I volunteer deliver Meals on Wheels and was running late from deliveries, so I called Faten Dik to advise her. When I go for 40 minutes, literally. I volunteer deliver Meals on Wheels and was running late from deliveries, so I called Faten Dik to advise her. When I got there and walked in, I was still holding. She did not even know someone was on the phone. But as wonderful as she continues to be, she calmed me down, explained due to shortage in workers, which is everywhere because no one wants to be responsible and work for a living, and I am good. You have a great asset in her. More

The service on our vehicle was quick and well done. They did everything to try to meet our needs and service our vehicle as if it was their own. did everything to try to meet our needs and service our vehicle as if it was their own. More