Brandon Hyundai

I had my car towed and spent over $244 to get to the dealership. I spoke with Harold in services on 5/27 and they need paperwork signed with my engine being out and haven't heard any status on when to p dealership. I spoke with Harold in services on 5/27 and they need paperwork signed with my engine being out and haven't heard any status on when to pick up the vehicle I was told that someone will call me back. Today is 5/28 and was told the same thing that someone will call me back because no one is available to come to the phone. I shouldn't be the one contacting the service department about my car this is ridiculous! More

As always, Harold took care of me right away. Had me in and out in less than an hours. Great service and friendly atmosphere again. and out in less than an hours. Great service and friendly atmosphere again. More

Told my service would be an hour and a half. Waited in the customer lounge for almost two hours and had to get up myself and find out the status of my car. When I was about to get my car, the service advi the customer lounge for almost two hours and had to get up myself and find out the status of my car. When I was about to get my car, the service advisor told me they were running it through the car wash. Since I just had the car detailed the day before, I didn’t want it washed. The car came back wet and covered in water spots. When I brought this to the dealers attention, they took me back to detail to have them address this. The guy in detail just nodded his head and said he’d get it, just to go and sit on his butt by another car. Additionally, I noticed another young man in detail eating his lunch with the microwave meal on someone’s car. So, rather than stand out in the heat to wait on something that I should not have even had to wait for, I went to the service desk and made my frustration known before I left with my spotted car. More

Great service from Harold De La Cruz. He kept me informed through out the entire process. He went above and beyond to get my car back on the road better than ever. informed through out the entire process. He went above and beyond to get my car back on the road better than ever. More

Best experience I’ve had at a service center ever. Never felt like I was being taken advantage of. Video provided of existing issues was amazing and helped me decide on the level of service I needed. They a felt like I was being taken advantage of. Video provided of existing issues was amazing and helped me decide on the level of service I needed. They are really killing it at Brandon Hyundai. More

I was only there for an oil change and tire rotation and this was my first visit. Everything seemed to go very well although it took a little longer than I would have liked but not that long. Staff was ve this was my first visit. Everything seemed to go very well although it took a little longer than I would have liked but not that long. Staff was very friendly and helpful and the service waiting room was good. One of the main items for me was that I drive with my headlights on and always ask to have them left on which they did, the first dealership that has done that More

They did a good job. Service was a little confusing on what type of work was required. After clearing up those issues then all went well. what type of work was required. After clearing up those issues then all went well. More

When I arrived about 9:30 for my appt. no service people were in sight. Waited about 10 min. Someone came out & gave me a form to fill out. Another several minutes and someone came out and invited me to c were in sight. Waited about 10 min. Someone came out & gave me a form to fill out. Another several minutes and someone came out and invited me to come inside while the work was done. Not too friendly. More

Came in met Tony what a great guy. Loved his energy I was in for service he was dancing thought it was funny a guy loved his job so much. He mentioned that he could get me a great deal. Came in Tony got the in for service he was dancing thought it was funny a guy loved his job so much. He mentioned that he could get me a great deal. Came in Tony got the deal done Benny helped as well love the experience and this is not my first car with Brandon Hyundai won’t be my last the guys did great and got me in and out. More

Both Mario and the service tech did a great job . The AC problem was identified and repaired Expertly . Our ‘08 Tucson cools perfectly again thanks problem was identified and repaired Expertly . Our ‘08 Tucson cools perfectly again thanks More