Brandon Hyundai

Very dissatisfied with the poor level of service I got after I had my car towed in for service. I was out of town and the car broke down on my wife while she was driving it to work. she said car had no po after I had my car towed in for service. I was out of town and the car broke down on my wife while she was driving it to work. she said car had no power and was giving her an indication it was going to stall out. She made it there and I had a tow company pick up the car and delivered to Brandon Hyundai. This happened once before so I figured the same problem was acting up again. Upon delivery is where any and all communication stopped with the service department. Made several call's to speak with anyone and was unsuccessful. Had to call the show room and threaten to call corporate if I didn't speak to a manager. I don't like resorting to this because the blow back will effect my next service appointment, of which it has and this is the results. My car had visible undercarriage damage that wasn't there when delivered and the button to operate the driver side window is broken. Based on what I went thru I'm not considering returning for any other future repairs. I just don't feel confident enough my car will be handled properly with the assurance it will be returned the same way I surrender it. The car is approaching ten years and is still under warranty although with only 67000. miles on it, very low for a 2012 but very well taken care of. I paid a lot of money for that car and I expect for Hyuandai to honor your word. More

Great service advisor, great communication, efficient, and fair! I would recommend Harold to any née customer at Brandon Hyundai Service. I look forward to my next service visit there. and fair! I would recommend Harold to any née customer at Brandon Hyundai Service. I look forward to my next service visit there. More

Jacob and Patrick were phenomenal! This was by far the fastest and least stressful car buying experience I’ve EVER had! They were attentive, NEVER forceful and went above and beyond to make sure I got exa fastest and least stressful car buying experience I’ve EVER had! They were attentive, NEVER forceful and went above and beyond to make sure I got exactly what I wanted! More

Service was fast and the staff was professional and helpful. Much more pleasant experience than the last time I has service done there. Thanks for this better experience. helpful. Much more pleasant experience than the last time I has service done there. Thanks for this better experience. More

The check in process always is easy, ample places to wait (inside or outside) and I enjoy the video of the inspection the techs perform on car. (inside or outside) and I enjoy the video of the inspection the techs perform on car. More

Everyone was nice , efficient and super quick ! I had my car serviced and I wasn’t there for more than 30 minutes- Definitely will be back again ! car serviced and I wasn’t there for more than 30 minutes- Definitely will be back again ! More

Harold always takes care of me. He explains everything and never tries to push or sale me things I do not need nor do I want. and never tries to push or sale me things I do not need nor do I want. More

Most disorganized organization I have ever seen. Very stressful experience. Only person I can praise is Ebb. Professional and pleasant. The techs were totally disorganized. It was like being in a zoo. stressful experience. Only person I can praise is Ebb. Professional and pleasant. The techs were totally disorganized. It was like being in a zoo. Not like the old days when things were more professional. More

Nikki was fantastic! No pressure at alland very Nikki was fantastic! No pressure at all and very knowledgeable. She even brought me a popsicle on a hot day! We got the car we wanted at the right pr Nikki was fantastic! No pressure at all and very knowledgeable. She even brought me a popsicle on a hot day! We got the car we wanted at the right price. More

I Came all the way from GA to get this vehicle. Tony Jones and Brandon Hyundai made it happen I previously worked with Patrick to get the deal done they had a financial advisor Frankie call me to confir Jones and Brandon Hyundai made it happen I previously worked with Patrick to get the deal done they had a financial advisor Frankie call me to confirm my approval and payments with Gap included. Tony on the Lot greeted me and from there made the process easy for me thank you guys for taking care of me will definitely not forget the hospitality you guys shown me. Thank you More