Brandon Hyundai

The dealership is great, but my only issues are setting up appointments. I usually call and get put on hold for 20 minutes or longer. Half the time I get hung up on and have to call back and get put on ho up appointments. I usually call and get put on hold for 20 minutes or longer. Half the time I get hung up on and have to call back and get put on hold for another 20 minutes. It shouldn't be that hard to set up an appointment. More

Came in yesterday for my first maintenance of my vehicle, after receiving a text message. Once I got there in within 10 minutes I was called and was told nothing needs to be done. I explained that my vehicl after receiving a text message. Once I got there in within 10 minutes I was called and was told nothing needs to be done. I explained that my vehicle even indicated that service was necessary. After explaining this twice when I had my vehicle serviced in March they once again did not reset it correctly. So once again I wasted another day off to get my vehicle serviced but nothing needed to be done because this dealership doesn't know how to reset vehicles! This is the worst dealership ever! More

Service is real bad as always wait for a long time. Also, they never got back with me over a coverage they have pending. N they never got back with me over a coverage they have pending. N More

This time I did not wait that much like others days and people was kind the experience was different guys getting better at service thanks people was kind the experience was different guys getting better at service thanks More

They checked all systems two different days. Ze was great at keeping contact. Manager also double checked just in case the battery did not operate. at keeping contact. Manager also double checked just in case the battery did not operate. More

Nobody's perfect so 4 stars is a great start! "Everyone" i dealt with was helpful and the work was done correctly and timely. Thanks. i dealt with was helpful and the work was done correctly and timely. Thanks. More

Kyle M. was great to work with, super friendly and knowledgeable! I had to get a couple major things done and it was pretty quick. I would highly recommend the service department at Brandon Hyundai!! knowledgeable! I had to get a couple major things done and it was pretty quick. I would highly recommend the service department at Brandon Hyundai!! Thank you! More

Mario was efficient and set me up to get my car serviced! Good Job! Good Job/Good Job/Good Job/Good Job/Good Job/Good Good Job! Good Job/Good Job/Good Job/Good Job/Good Job/Good More

Went in for an oil change on Fri 4/7th. On Saturday all of the oil had leaked out of my new Genesis G90. The technican who changed the oil did not replace the filter ring. My car was towed back to shop on of the oil had leaked out of my new Genesis G90. The technican who changed the oil did not replace the filter ring. My car was towed back to shop on Monday. Thank God there was no engine damage to my car only because I knew not to start my car. This could have ended really bad! The advisor Harold showed no urgency once my car arrived, it should have been made priority. The tow truck had to wait 20 min for them to remove my car. The advisor also left before knowing what was wrong with my car. He did call me the morning of to know when the car would arrive . More

The manager Eli did not meet our needs as return Hyundai car owners. He would not take an optional extended warranty off the price and increased MSRP by 3000 dollars. We are pre approved and that did not ma car owners. He would not take an optional extended warranty off the price and increased MSRP by 3000 dollars. We are pre approved and that did not matter, he said he wouldn't take off the 2800 dollar extended warranty. He tried to make it sound like we owed him for shipping the car to the dealership. He welcomed the idea of going to another dealership too. We will be happy to oblige. More