Brandon Hyundai

No mask is what my first impression was yesterday. As No mask is what my first impression was yesterday. As far as I’m concerned no mask no customer And she seemed put out that I asked no I insisted th No mask is what my first impression was yesterday. As far as I’m concerned no mask no customer And she seemed put out that I asked no I insisted that she put her mask on and stay at least 6 feet from me More

Being able to view a video of the repair is a plus. They are taking all of the needed precautions pertaining to the ongoing pandemic which was great to see. Vehicle was finished when promised and communicat are taking all of the needed precautions pertaining to the ongoing pandemic which was great to see. Vehicle was finished when promised and communication was great. More

The dealer did a great job navigating me through the process of buying my vehicle. Everyone was thorough, professional and happily answered my many questions. A special thanks goes to my salesman Tony process of buying my vehicle. Everyone was thorough, professional and happily answered my many questions. A special thanks goes to my salesman Tony Jones who has a wonderful manner and way of explaining things. He does not try to "fast-talk" you and use conventional sales hype. The Finance Manager Jeff also does a great job getting through all the documents accurately. More

Best experience ever buying a car he was very helping and outgoing to make sure I got what I wanted! He made sure I was comfortable with my selection. outgoing to make sure I got what I wanted! He made sure I was comfortable with my selection. More

A most professional and exhilarating experience. Your staff is to be complimented. I wish that I could give 10 stars in appreciation. Bravo for a job well done. staff is to be complimented. I wish that I could give 10 stars in appreciation. Bravo for a job well done. More

I have been going there for my oil change for years this last time was awful, they told me they cant rotate my tires, they usually clean my car inside and out and they didnt last time was awful, they told me they cant rotate my tires, they usually clean my car inside and out and they didnt More

No way I should have to be in your office for 2 hours for only an oil change. This is the second time will not make that mistake again Mark only an oil change. This is the second time will not make that mistake again Mark More

Great buying experience. Salesman was knowledgeable and accommodating. The dealership worked to make sure we were well cared for. Would recommend to family and friends. accommodating. The dealership worked to make sure we were well cared for. Would recommend to family and friends. More

Outstanding service provided by Mario Otero. Everything done that we expected and more. He is an asset to your company. All others treated us well too! done that we expected and more. He is an asset to your company. All others treated us well too! More

I took my car (Hyundai Sonata) into Hyundai on November 27, 2020 stating that there was a noise that was in the right passenger wheel that I had taken previously for the same thing back in June. I was info 27, 2020 stating that there was a noise that was in the right passenger wheel that I had taken previously for the same thing back in June. I was informed that it was my upper control arm. Tori ( service advisor) requested my warranty contact information so she may contact them to verify if it would be covered under my warranty at the initial time it was brought in for the noise in the wheel. I informed Tori that the warranty expired on July 2, 2020 but she advised that she would call. I finally hear from Tori stating that she contacting the warranty company and they advised that it was expired (which she already knew that) and if it had been a month later they may have covered it. What comes out her mouth next just blew me to the back of my house. Tori quoted "that there was nothing that they could do for me" and I quoted to myself there was nothing that I could do for her but give her some rude behavior and that is exactly what she got. After I was giving Tori the BUSINESS she finally put the service manager (Jacin) on the phone and at first he and I had a rocky start in the beginning but we managed to come to an agreement regarding my car. Jacin apologized for Tori's unprofessionalism and poor customer service. I appreciated everything that Jacin and Manny did to help me get my car serviced and to make sure that it was done correctly. I was pleased with the service I received. Thank you, Thank you, Thank you!!! I hope you all had a wonderful New Year and keep up the valuable service you all provide, Jacin(Service Manager), Manny (foreman) and Mario (Advisor) you guys are the best. I apologize for the doing the survey late but have been working a lot. But in my heart I had to let everyone know how grateful and satisfied with the service I received. More