Brandon Hyundai

I was very impressed with the service department! Right on time, was done about the time I was told, and Harold was great to work with! on time, was done about the time I was told, and Harold was great to work with! More

unsatisfied car issue I first want to say Faten Dik is awesome as a service manager. My rating has nothing to do with her abilities to take care of me as a customer. I am I first want to say Faten Dik is awesome as a service manager. My rating has nothing to do with her abilities to take care of me as a customer. I am very dissatisfied that my brand new Palisade had non working heated seats and after taking it in, I'm being told they work fine. I thermal image was taken and said the seats are producing enough heat even though everyone that sits in the front seats comment how the heated seats don't work and how hot the back seats get. It seems that the dealership is not wanting to actually sit in the chair itself and see or put in the work to actually keep me a satisfied customer. It's pretty simple, if you sit in the seat, it does not get hot. My other new G70 I bought at the same time, my seats are smokin hot when I put on the heated seats. My old car Mercedes Gl450 I traded in, the seats where really hot. My wife's Enclave we traded in, the seats were really hot. But for some reason, the dealership wants to tell me that my Palisade seats are hot when they aren't even close. Thumbs down for the effort. The seats clearly don't work. More

Service rep was great service was done fast if it could be like this every time I would come more often instead of taking it to a random oil change place be like this every time I would come more often instead of taking it to a random oil change place More

Great service from Faten Dik in the Service department. She was personal and professional and kept me posted on the progress of my service. It was a busy day so it took a little longer than expected but She was personal and professional and kept me posted on the progress of my service. It was a busy day so it took a little longer than expected but always great service. Thank you Faten. More

Maintenance of my Tuscon. Working with Tori Krupiak was and enjoyable experience. She was very polite and put me at ease. Her knowledge of my auto and it's problems and showe Working with Tori Krupiak was and enjoyable experience. She was very polite and put me at ease. Her knowledge of my auto and it's problems and showed real professionalism. Very nice employee. More

Considerate and expert help from all service people A difficult to diagnose, intermittent braking sensor issue required much attention and effort. It got it from the service advisor, Faten Dik,the servi A difficult to diagnose, intermittent braking sensor issue required much attention and effort. It got it from the service advisor, Faten Dik,the service technicians, the Shop Manager and the Service Manager. All were respectful, considerate and interested in fixing the problem. They did. There is no reason to go anywhere else. Well done and thank you to the Brandon Hyundai Service Department More

Got us the Palisade at the price we were looking for! Super nice guy and I would highly recommend him!!! Can't wait to get on the road!! Super nice guy and I would highly recommend him!!! Can't wait to get on the road!! More

They didn’t honor my warranty and made me pay for something that I didn’t need too. I now have to talk to someone else about getting my money back. My advisor is not listed and I don’t remember her n something that I didn’t need too. I now have to talk to someone else about getting my money back. My advisor is not listed and I don’t remember her name but I know that she is a women and her name starts with an F. More

Went to Brandon Hyundai to buy a car. Tony (Internet sales) assisted me with buying my new car. Very pleased with my purchase. Tony is very knowledgeable and no pressure added. Got a great deal on my ca sales) assisted me with buying my new car. Very pleased with my purchase. Tony is very knowledgeable and no pressure added. Got a great deal on my car. I highly recommend Tony at Brandon Hyundai if your looking to purchase a car.. More

Knowledgeable and Helpful Service Agent The Service Agent knew what was wrong with my vehicle as soon as she began interviewing me. She not only gave me information about possible issues, a The Service Agent knew what was wrong with my vehicle as soon as she began interviewing me. She not only gave me information about possible issues, and the possible remedies, she also gave us calm assurance as to their ability to fix the problem and the associated costs. She followed up with a telephone call and emails with the information necessary for me to make informed decisions. She was very responsive and reassuring. I would gladly return to this dealer for service on my vehicle. More