Brandon Hyundai

This is 3rd car purchase and our salesman, Faten, was excellent. He was very courteous and went out of his way. He was always available after purchase for our questions. We will definitely recommend and excellent. He was very courteous and went out of his way. He was always available after purchase for our questions. We will definitely recommend and return in future. More

Service representative, service tech, and service in general was top notch. Everyone listened to my concerns and was willing and ready to repair what was needed. general was top notch. Everyone listened to my concerns and was willing and ready to repair what was needed. More

Johnathan did an excellent job in getting my car serviced and he took exceptional care to ensure I was satisfied with the service and the price!! and he took exceptional care to ensure I was satisfied with the service and the price!! More

Misinformation given on servicing my car. Almost caused me to pay for a service that was unnecessary and not even the problem. Went to a different Hyundai dealership and fixed Brandon’s mess ups and at no me to pay for a service that was unnecessary and not even the problem. Went to a different Hyundai dealership and fixed Brandon’s mess ups and at no charge to me. Will never return to Brandon Hyundai. If my car broke down on 60 in front of their dealership I would rather pay for it to get towed to another Hyundai dealership that’s competent of completing the job the correct way the first time. More

Normal Service and front brake pads I took my car in for normal service plus front brake pads. Everything was done in about the time frame that was given. I watched what was going on and I took my car in for normal service plus front brake pads. Everything was done in about the time frame that was given. I watched what was going on and the employees were very efficient and courteous to myself and the people who were coming in for service. More

Great Service Harold was great. My sister and I both brought our cars in for problems and got them fixed. I had to come back another week because I had to wait for Harold was great. My sister and I both brought our cars in for problems and got them fixed. I had to come back another week because I had to wait for the new part. He informed me in a great manner whenever my car was ready for pickup. Everything was covered within our warranty, so I had no worries there. Overall, great service. More

Jonathan in the service department gets 5 stars for his support of my roof radio antenna replacement. Great quality workmanship. Great service and repairs were quickly completed. support of my roof radio antenna replacement. Great quality workmanship. Great service and repairs were quickly completed. More

Very nice group of Service People I have been seeing Mario Otero for all my service needs on my Hyundai vehicles he always gives his full attention to your service needs. Very pleasant I have been seeing Mario Otero for all my service needs on my Hyundai vehicles he always gives his full attention to your service needs. Very pleasant and thorough service review. More

Helpful, Knowledgable, and Sincere!! Mo D. Really takes the cake on the customer satisfaction and experience. His experience and knowledge on the how we can get the best car for our buck Mo D. Really takes the cake on the customer satisfaction and experience. His experience and knowledge on the how we can get the best car for our buck was great! My husband and I felt so comfortable discussing our needs in our next vehicle. Can't wait to meet with him again to purchase our next family vehicle! More

Second Attempt at fixing front suspension does the trick. The first time I went to the service department the service representative told me that the platinum warranty I had paid for when i had bought the car The first time I went to the service department the service representative told me that the platinum warranty I had paid for when i had bought the car several years ago from the same dealership did not cover the front struts and shocks because some parts were not covered. Fortuitously, I had to go back to the service department a week later for a cooling system and engine overheating problem. I would have given the department 5 stars, however, I was asked by the service representative, Mr. Harold De La Cruz, if there were any other problems and I mentioned that I was told that the front suspension problem, which I still had, was not covered. The second service representative told me he would look into it. After approximately 15 minutes Mr De La Cruz told me that the front suspension repair was fully covered. They fixed that problem as well as the cooling and heating problem for a deductible of $50 instead of about $1200 which was the estimate that I was given the first time I went there about a week earlier. Be careful folks with whom you are dealing in this service department. Is the representative there to help you or just there to punch a time clock? More