Brandon Hyundai

Very good and attentive service. Jonathan made good recommendations of service for my car. He kept me informed as to the status of the work being done and how long I could expect it to take. recommendations of service for my car. He kept me informed as to the status of the work being done and how long I could expect it to take. More

Car serviced Great experience, I liked how the service rep spoke with me after they looked into my car and told me what they found. We were able to discuss about t Great experience, I liked how the service rep spoke with me after they looked into my car and told me what they found. We were able to discuss about the issue. More

The Team Was Great/Mgmt...Eh The team was very attentive and understanding. The manager on the other had seemed to forget that there's a people side to things and it's not really The team was very attentive and understanding. The manager on the other had seemed to forget that there's a people side to things and it's not really about cars! More

No Covid19 Protection for Customers I was very disappointed when I brought my car in for service and was forced to deal with multiple employees not wearing masks in very close quarters i I was very disappointed when I brought my car in for service and was forced to deal with multiple employees not wearing masks in very close quarters indoors. This comes at the time that new Covid19 cases are surging in Hillsborough County to the point that Tampa is instituting a mandatory mask order. I had hoped that customer service would improve with the new management and at first it did, but protecting customers from the virus is certainly good customer service. Just the day before, I brought my wife's Toyota to the Brandon Toyota dealer and everyone that I dealt with wore masks. Perhaps Toyota cares more about their customers. More

Hyundai at Brandon we’re fantastic! They were able to get me in for an appointment promptly. Hector’s customer service was impeccable! He kept communication open the entire time and gave me quick updates. me in for an appointment promptly. Hector’s customer service was impeccable! He kept communication open the entire time and gave me quick updates. More

Always great customer service. Mr, De La Cruz is always professional, courteous and polite. He always discusses the procedures and costs completely to my understanding before procee Mr, De La Cruz is always professional, courteous and polite. He always discusses the procedures and costs completely to my understanding before proceeding with service. Always a pleasure and I always leave smiling. More

This dealership is awesome and never disappoints! Michael provides excellent customer service and is very thorough. He always makes sure that mine and my twin sister's Hyundai Elantras are taken good care of provides excellent customer service and is very thorough. He always makes sure that mine and my twin sister's Hyundai Elantras are taken good care of. More

Mike was very helpful and got me everything I needed. He is very knowledgeable! He got me in and out quickly and efficiently Thank you! is very knowledgeable! He got me in and out quickly and efficiently Thank you! More

Second Vist: Awesome Experience This was my second visit to the service department. I returned to have a recall service repeated. I was suprised and impressed with the first visit be This was my second visit to the service department. I returned to have a recall service repeated. I was suprised and impressed with the first visit because I've never had good service at a dealership. NEVER! I was with Chrysler previously. Just like the first visit, I was warmly greeted. My service advisor kept me updated about my vehicle and she went further by offering another service to make sure my vehicle maintains its peek performance. The biggest surprise was that the service technician himself came out to speak with me and answer all my questions. He was nice and very patient with me. I just bought my car in February and never intended on getting a Hyundai. I am convinced now that I made the best decision. More

Harold was a professional and caring service man. He conveyed what I needed and handled my concerns. He escorted me to parts and to my car. It was a pleasure working with him. conveyed what I needed and handled my concerns. He escorted me to parts and to my car. It was a pleasure working with him. More