Brandon Hyundai

Warranty recall work done without a problem! I took my car in for brake pedal stopper replacement(warranty/recall) Based on my experience with dealers in the past, they aren't fond of doing warr I took my car in for brake pedal stopper replacement(warranty/recall) Based on my experience with dealers in the past, they aren't fond of doing warranty work bcoz I gather the manufacturer is slow in paying them back for it. To my surprise, not only were they ready to do the work, they did it with the utmost courtesy and speed. Fresh coffee, pastries and TV are pluses for me in the waiting room. More

A good professional time The service advisor harold was courteous and professional. He has a great attitude! The time he quoted me for the job was right on the money! The service advisor harold was courteous and professional. He has a great attitude! The time he quoted me for the job was right on the money! More

First service for my santa fe. I went to brandon hyundai for the first service on my car. They were very busy, but everything went very smooth and didn't took too long to get my car I went to brandon hyundai for the first service on my car. They were very busy, but everything went very smooth and didn't took too long to get my car back. They have a good staff, every body that i talk to was very professionals and friendly that is how customer service should be. Thanks!!! More

Harold De La Cruz went above and beyond what was expected I brought my car in 11/19/19 to replace a part that was special ordered. Harold was the service advisor who worked with me today. Unfortunately, the w I brought my car in 11/19/19 to replace a part that was special ordered. Harold was the service advisor who worked with me today. Unfortunately, the wrong part was ordered by the previous service advisor I dealt with. I explained that the noises I heard previous from my dashboard area was moving. He had several people doing diagnostic work on my car to discover the source of the noises and they discovered it wasn't related to the a/c vent. They said that three of my motor mounts had to be replaced. I told him that two had already been placed, but unfortunately, they could not pull up all the detailed records from 2016 online. When I finally showed him the detailed invoice from 2016 he believed me. He worked with me to verify this information and made sure that I received a credit for the a/c vent I was charged for and did not need. He was patient, polite and treated me with respect. The shuttle driver was very nice and called me to see if I needed a ride back to the dealership. Unfortunately, due to my leg issues, I had problems climbing into the van for the ride home and had someone drive me in their car back to the dealership. . More

This dealership has an outstanding service department Harold and his service team always exceeds my expectations. Our 2017 Sonata has 60K miles on it and the service team performed quality work at a very Harold and his service team always exceeds my expectations. Our 2017 Sonata has 60K miles on it and the service team performed quality work at a very good price. Cant say enough about this dealership. We have purchased four cars from them since 2012 plus recommended a friend who purchased a used Elantra which was almost showroom perfect. More

price for re work was unreasonable the work on the car was originally done once under warranty and then I was told the unreasonable price for a redo. After dealing with this dealership the work on the car was originally done once under warranty and then I was told the unreasonable price for a redo. After dealing with this dealership since 2004 and four Sonatas I felt the price was way out of line and was told I could probably expect it to happen again. I then worked with Jason Almeida who was super but was unable to come up with another vehicle, He was great and I would like to commend him for all his efforts. I was so disturbed by the four recalls I had with my vehicle and could only see future problems by keeping that car. I ended trading the Sonata for a Toyota Camry with all of the options I wanted and will now have to decide the future of my other Sonata. More

Routine Maintenance Took care of tire rotation, transmission flush and oil change. Did not have an appointment, but I came in first thing in the morning and was able to g Took care of tire rotation, transmission flush and oil change. Did not have an appointment, but I came in first thing in the morning and was able to get out within 2 hours. Harold, it was a pleasure working with you ! More

oil change and maintenance Jeff Skye was very good with explaining the work needed . i trust that TECH#13654 was thorough and confident in his work as i am 100% relying on him Jeff Skye was very good with explaining the work needed . i trust that TECH#13654 was thorough and confident in his work as i am 100% relying on him . i have been sick for 2 weeks and just now able to address this . F. Boucher More

Got in and out on time without any suprises. Paid for my parts in advance. VERY expensive Then I scheduled the service to install and do maintenance. Got in and out on time. Good customer se Paid for my parts in advance. VERY expensive Then I scheduled the service to install and do maintenance. Got in and out on time. Good customer service by by Service Rep and by the Shuttle fellow. Very professional! More

Great service Walked in and got great fast service . They even washed my car . Friendly atmosphere. The coffee and muffins were yummy. Thanks Hyundai for amazing wo Walked in and got great fast service . They even washed my car . Friendly atmosphere. The coffee and muffins were yummy. Thanks Hyundai for amazing work . More