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Brandon Hyundai

Tampa, FL

4.4
9,868 Reviews
The team at Brandon Hyundai would like to welcome you to our dealership in Tampa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Tampa, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Tampa count on the high-quality vehicles and services found at Brandon Hyundai, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9915 E Adamo Dr

Tampa, FL

33619

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Showing 9,868 reviews

August 31, 2019

Sales My wife and I had a pleasant experience with Adrian in selecting our new 2019 Tucson. He was very helpful in answering all our questions and stayed wi More

by W5BWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kawcak
August 30, 2019

Amazing Customer Service We had to bring our 2019 Kona in to get the back windows tinted as part of our purchase and to have the dealership fix two deep scratches we found on More

by doit4fun01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Thomas
August 30, 2019

Very friendly and efficient service I got into the dealer and this handsome young man welcome us my friend and me very friendly and the service was very fast and efficient thanks to Jaso More

by Luz159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason altmira
August 30, 2019

Suppose to do an oil change I had an appointment for 10:30am and was suppose to have an oil change done. Advisor told me it was going to be 1 to 1.5hrs (which is already very lon More

by SPEARFISHER10141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Otero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Brandon Hyundai responded

On behalf of the service team here at Brandon Hyundai, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the time to complete service is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact me at your convenience. Respectfully, Heather Willis Customer Relations Manager hwillis@brandonhyundai.com

August 30, 2019

Great Customer Service I always appreciate the professionalism and fast service. Thanks Mario and whoever else played a role in getting my vehicle up and running in a timely More

by Tashia07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2019

Need to go back to prior scheduling process Online scheduling and chat does not work at all! Also called to confirm- wasn’t there. Made appt for another day. With appt for oil change it took ov More

by LOCKWOODSATX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Brandon Hyundai responded

On behalf of the service team here at Brandon Hyundai, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the online scheduling is understandable. I would like to discuss this further with you, please do not hesitate to contact me at your convenience. Respectfully, Heather Willis Customer Relations Manager hwillis@brandonhyundai.com

August 30, 2019

Excellent service We were in the market for either a new or used sante fe. Met with Tiffany and she showed us everything we asked to see she was extremely helpful and w More

by harryRinehart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Chavez
August 29, 2019

Place for Noyle change I have a problem with the people working in the oil change area my problem is that my radio has not worked properly since about a month after I got th More

by Nina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Watkins
Sep 10, 2019 -

Brandon Hyundai responded

Thank you for bringing this to our attention! I would like to help you with this situation as soon as possible. We don't want any of our customers feel disappointed, we want you enjoying your new car. Please contact me directly and provide me with a good contact number so that I can assist you at your earliest convenience regarding this situation. Thank you very much for your time and I look forward to speaking with you! My e-mail is hwillis@brandonhyundai.com and you can contact me anytime.

August 29, 2019

Was not happy Customer found ways to blame me for the problems I received on my car.They kept finding things wrong and trying to overcharge me.Their answer is my ca More

by Sage0129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Otero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Watkins
Sep 10, 2019 -

Brandon Hyundai responded

Thank you very much for bringing this to our attention! I'm very sorry that you are displeased with your recent visit with us. We recently went under new management over the entire facility and in our service department. Our team is implementing changes to ensure our customers receive the 5 Star service they deserve. Our advisers and our technicians are extremely thorough when they inspect vehicles. Sometimes they don't find many items that need addressed and other times they find more than usual maintenance. As vehicles get older, they tend to need more maintenance than they needed before. This is no ones fault, it's just normal wear/tear that happens over time. We know how important your time is and we greatly appreciate you taking the time to provide us with your feedback! We hope that you give us another chance to provide you with the service you deserve. If you have any questions, concerns or if you would like to contact me directly, you can reach me at hwillis@brandonhyundai.com anytime.

August 29, 2019

Great deal, great service, and great warranty. The best dealer that I buy. I'm very happy for the price, service and warranty. I recomended to everyone that need a car. The best More

by JUAN_PEPSICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Degraffenreid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Hopp, Brad Watkins, John Valdez, Caleb Wilcox, Edward Ott, Richard Waldron, Tiffany Chavez, Kaylin Stapchuk
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