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Brandon Hyundai
Tampa, FL
9,882 Reviews
The team at Brandon Hyundai would like to welcome you to our dealership in Tampa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Tampa, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Tampa count on the high-quality vehicles and services found at Brandon Hyundai, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 9,882 reviews
July 30, 2019
7/29/19 the service department called to say my part was in and wanted to schedule an appointment. When I asked what it would cost to install it, I was put o the service department called to say my part was in and wanted to schedule an appointment. When I asked what it would cost to install it, I was put on hold for 25 minutes when I finally hung up and no one called me back. If I had not paid for the part previously, I would not have come in. We bought our 2 Genesis' from the Brandon store because of convenience of location for service, etc.. We recently called for service on the other Genesis we own and was told to call Courtesy as there was nothing available until late September. That's really awful and unacceptable. More
by DOTTIE2
Verified CustomerEmployees Worked With
Seth Thomas
July 30, 2019
Service my Ac wasn’t working well, so they fixed it. Now it works better and it was a fair price, I only waited about 2 hours. my Ac wasn’t working well, so they fixed it. Now it works better and it was a fair price, I only waited about 2 hours. More
by Hyunaigirl
Employees Worked With
Tori, Tiffany Chavez
July 29, 2019
Hold Time On hold for 20mins when I called. Mitsubishi service guy was nice. Hyundai manager when I picked up car wasn't very nice. Seems annoyed that I had a c On hold for 20mins when I called. Mitsubishi service guy was nice. Hyundai manager when I picked up car wasn't very nice. Seems annoyed that I had a coupon and disappeared for 15mins with my invoice More
by Jsoto
July 29, 2019
Went in with a problem, left with problem unaddressed During the storms this past weekend, I trekked with my sonata over a road that was partially flooded. I heard a loud snack and felt a large bump and a During the storms this past weekend, I trekked with my sonata over a road that was partially flooded. I heard a loud snack and felt a large bump and after looking in my rearview mirror, I saw a bumper. Luckily it wasn't my bumper. The road hazard did mess up the wheel assembly on the driver side. The plastic part began to hang and scraped against my tire. I immediately took it into the dealership. Due to the scraping, the service department heard me coming in. We both laughed and he said they would take care of it. Upon inspection, they said I was also due for a 60k maintenance to maintain my warranty. After a short discussion over price, and a discount, the service member said they would get me a quote on the assembly but at the minimum would remove it, because that was definitely possible. I receive a quote that doesn't fit my budget. And maybe it's my fault for not double checking, but they didn't address the issue I drove my vehicle in there for. They managed to rotate my tires and change my oil, but not remove the part hanging and rubbing against my tire. The last time I came to this dealership, they left my keys in my car, unlocked in the parking lot. I waited thirty minutes for them to find my lost keys, which were sitting on the front seat. Every area of service seems to do a half job, except the upsales for maintenance. It makes me feel taken advantage of and like their shoddy work is unreliable. I will NEVER be back. More
by nakmuayying
Employees Worked With
Not sure of employee
July 29, 2019
Professionalism service rep was professional and polite I was very please with his interaction with me. Great customer service. I would definitely come back again. service rep was professional and polite I was very please with his interaction with me. Great customer service. I would definitely come back again. Thanks More
by DETZORRO1
Employees Worked With
I do not know the employees name
July 29, 2019
Exceptional customer service Seth must have majored in customer service because he kept me, along with a majority of the others in the waiting area, updated throughout the process Seth must have majored in customer service because he kept me, along with a majority of the others in the waiting area, updated throughout the process of getting work done on my car. This was my fifth time coming to this dealership about the same issue. Instead of having me repeat myself regarding the same issue, he read through the notes and recapped with me to make sure that he understood what was going on with my car. More
by NADERGEB
Employees Worked With
Seth
July 28, 2019
Review I turned in my lease and they worked with me to find something comparable to my current car and current payment. Thanks for your help. I turned in my lease and they worked with me to find something comparable to my current car and current payment. Thanks for your help. More
by Ashleybrundage
Employees Worked With
Tiffany Chavez
July 27, 2019
Great costumer service! I’m financing a 2015 Mercedes Benz and got a great deal. This dealership really has some great cars in great condition that are rea costumer service! I’m financing a 2015 Mercedes Benz and got a great deal. This dealership really has some great cars in great condition that are really worth their listing price. Would recommend 10/10. More
by REI
Employees Worked With
Steve
July 27, 2019
Oil and key issues Other than it taking over a month to get it in for a oil change I'm happy with the service I received. I'm still waiting for my extra key to be cut al Other than it taking over a month to get it in for a oil change I'm happy with the service I received. I'm still waiting for my extra key to be cut almost 7 months later. More
by MEME10710
Employees Worked With
I don't recall the employee
July 26, 2019
Painless recall process I had an appointment for some recalls covered by Hyundai to fix. They were friendly, informative, and kept me up to date on the status of the car. I w I had an appointment for some recalls covered by Hyundai to fix. They were friendly, informative, and kept me up to date on the status of the car. I waited 2 hours, which I knew ahead of time. I left and came back when they called me. Very painless process. More
by smichaud23
Employees Worked With
Seth Thomas
