Brandon Hyundai

Disorganized and unwelcoming I called the service center to see if I could come in immediately due to low tire pressure. After the man from the service center took all my info, 15 I called the service center to see if I could come in immediately due to low tire pressure. After the man from the service center took all my info, 15 minutes later he told me the first availability would be in 25 days. I reiterated to him that I need to come in immediately, and he said they would accommodate me. Upon arrival, there was no record of me in their computer system and no record of my call. The woman who checked me in looked like she was mad to have to check another person in. I was told the wait would be 1.5-2 hours, it was 3 hours. The waiting area is pleasant enough, with snacks and beverages provided for free. However, there was constant loud music playing nearby. I received an update after 2 hours, and I could tell from my Hyundai app that work didn’t start on my car for 2 hours. Checkout was smooth, except it appeared that no air had been put in my other 3 tires, even though I paid to have them rotated. More

Repairs The people are friendly and very helpful. Fixed my car for me & provides a rental the whole time. Thank God for them & their exceptional customer serv The people are friendly and very helpful. Fixed my car for me & provides a rental the whole time. Thank God for them & their exceptional customer service. More

Engine recall I took my car in to have the engine replaced on March 2. The service advisor (Mike) told me it would be a couple of weeks. After 3 weeks passed and no I took my car in to have the engine replaced on March 2. The service advisor (Mike) told me it would be a couple of weeks. After 3 weeks passed and no phone call. I decided to call him and get an update. I left a message. Waited a few more days for a return call from Mike. Still no call. I ended calling back and left a message. All i was asking for was a status update on my vehicle. Finally it took 2 months of calling back and forth to get a status on my vehicle. My car was completed on or about May 11. I got no phone call saying my car was ready. When I went to go get my car. There was 2 dings on the drives side door. I showed Mike Rigo. He told me to bring the car in the following week. I brought the car in on the following Tuesday. To send it to the body shop. When I got the car back. Mike the service advisor said that one of the dings there was nothing they could do about it. Needless to say I wasn't happy but took the car anyway. I feel like the level of customer service was not what I was expecting. Like I said earlier I had to make several calls with no call back to get a status on my car. More

Great Experience We had a great experience with salesman John Valdez. He was very patient, professional and courtesy. He made sure we had everything that we needed. We had a great experience with salesman John Valdez. He was very patient, professional and courtesy. He made sure we had everything that we needed. More

Mario provided excellent service Mario was attentive, followed up promptly and had the issues fixed. We were very pleased with the client support we received and the overall experienc Mario was attentive, followed up promptly and had the issues fixed. We were very pleased with the client support we received and the overall experience. More

Over priced Your estimate is so way over priced it’s laughable. We had an appointment but still had to wait an extra two and a half hours. Poor service. Rude. Ter Your estimate is so way over priced it’s laughable. We had an appointment but still had to wait an extra two and a half hours. Poor service. Rude. Terrible experience. You broke my door lock but won’t admit to it. It worked when I drove it to you. Disgraceful More

Excellent service. Easy transfer of auto. Thanks for outstanding service and friendliness. Purchased a great auto. Many thanks to all who helped in the sale of the mirag Easy transfer of auto. Thanks for outstanding service and friendliness. Purchased a great auto. Many thanks to all who helped in the sale of the mirage. More

Excellent customer service We were buying my son’s first car and we found a great deal here! Super please with the experience at Brandon Mitsubishi!!! Definitely will recommend We were buying my son’s first car and we found a great deal here! Super please with the experience at Brandon Mitsubishi!!! Definitely will recommend this place and come back in the future More

Some issues but okay I appreciated the effort Mario took to fix the delay in my repairs that were partially my fault. I put my key envelope in the box instead of the slot, I appreciated the effort Mario took to fix the delay in my repairs that were partially my fault. I put my key envelope in the box instead of the slot, but I did call in at 8:26 am to confirm everything was okay. I was quite disappointed that I was originally scheduled for a Sunday, which is perfect for me and my schedule, but then several days later was cancelled. I was disappointed the window of time for scheduling on the internet is so short. I originally needed to schedule something over two weeks out but could not. I do like the coupons and discounts. More

Excelent perfect Gente profesional atenta excelente todo muy agradable y profesional atencion excelente muy recomendados sus precio sus precios competitivos ambiente r Gente profesional atenta excelente todo muy agradable y profesional atencion excelente muy recomendados sus precio sus precios competitivos ambiente relajado sin precion y te ofrecen las mejores alternstivas More