Brandon Hyundai

Worst service experience ever Took the car in for a vibration issue. One week later they still hadn’t found the problem, tried to sell me additional services and wouldn’t provide a Took the car in for a vibration issue. One week later they still hadn’t found the problem, tried to sell me additional services and wouldn’t provide a loaner. The most frustrating part is that there were no proactive calls- just me calling several times, leaving messages, waiting on hold up to an hour, calling management and finally just showing up in person asking for my car back. Sorry Brandon Hyundai, but not only have you lost a service customer, you’ve lost future sales as well. More

Greg Powers was excellent and very patient also very helpful Everyone there is nice and friendly I had my one year old with me she was running around all in everyone face and they was so kind and nice they enjoy Everyone there is nice and friendly I had my one year old with me she was running around all in everyone face and they was so kind and nice they enjoyed her. More

Great service I always receive great service, however depending on the repair it can take all day. My service advisor was so professional and the repairs are not ov I always receive great service, however depending on the repair it can take all day. My service advisor was so professional and the repairs are not overpriced. More

Wasted time! You have a 9:30AM appointment for a SIMPLE oil change. Sat in your waiting area for an hour and fifty minutes. Had to go ask if the oil change was don You have a 9:30AM appointment for a SIMPLE oil change. Sat in your waiting area for an hour and fifty minutes. Had to go ask if the oil change was done. Then waited another 15:00 minutes for the vehicles that were blocking my car in to be moved. Have had my Genesis serviced there for over 3 years. They have been getting worse instead of better.The past few times I have been there it all “new” people. No consistency, no continuity. More

Review great car service. Tried to tell me my brand new wipers needed to be replaced. Shuttle guy was 35 minutes late. People work ya know. great car service. Tried to tell me my brand new wipers needed to be replaced. Shuttle guy was 35 minutes late. People work ya know. More

Preventative maintenance Work was done with no issues in a timely fashion. Mario provided a very efficient, professional and courteous service. I will recommend others for ser Work was done with no issues in a timely fashion. Mario provided a very efficient, professional and courteous service. I will recommend others for service needs at Brandon Hyundai. More

excellent bought a 2017 Hyundai at another dealership wanted it to be serviced by a Hyundai expert so I took it for a oil change to Brandon Hyundai service was bought a 2017 Hyundai at another dealership wanted it to be serviced by a Hyundai expert so I took it for a oil change to Brandon Hyundai service was great it was real busy and hectic but my oil change ended up being free thanks to the service staff I will return again More

Awesome service and Customer care!! Very satisfied with the service received. Front brakes, alignment and.oil change job well performed and completed on time. Very satisfied with my Serv Very satisfied with the service received. Front brakes, alignment and.oil change job well performed and completed on time. Very satisfied with my Service Advisor Mario Otero, he is very professional and polite. Thanks! More

unfriendly And inconsiderate The outside greeter was very friendly. The customer service reps behind the computers don’t even make eye contact. No directions what to do when you w The outside greeter was very friendly. The customer service reps behind the computers don’t even make eye contact. No directions what to do when you walk in the door. I waited an hour for the shuttle to take me to the mall. Nice service but I had to remind them. They forgot me. When I retrieved my car, the service rep met me at the door and said,”here are your keys and invoice.”My car still had the click so I went back in (still no eye contact) and asked. “Oh. (Looks on computer) They couldn’ t fix that, yet. You’ll have to come back. It will take two hours.” Wait....I had to ask to make an appointment. My car was blocked in. I waited while someone finally made a path for me. Overall, I have to come back, no one told me, and they don’t care. More

General Checkup (18600+ miles) Performed an all-points checkup on my vehicle and replaced the air filter. My scheduled appointment was dealt with very promptly and with a professio Performed an all-points checkup on my vehicle and replaced the air filter. My scheduled appointment was dealt with very promptly and with a professional job More