Brandon Hyundai

Very thankful Mr. John Valdez was very knowledgeable and made my visit enjoyable did not overwhelmed me and I believe gave me the best deal he could Mr. John Valdez was very knowledgeable and made my visit enjoyable did not overwhelmed me and I believe gave me the best deal he could More

Great customer service. After an accident had left my Ford Escape totaled I was in the market for something new. This dealership works well with my bank - which is how I foun After an accident had left my Ford Escape totaled I was in the market for something new. This dealership works well with my bank - which is how I found a 2018 Ford Focus there. Everyone was very prompt and helpful during my buy process. Communication (via text - my choice) was very swift. Upon arriving in the dealership i was met with the same satisfactory and prompt guest services. From test drive to closing in finance. Everyone was great. And extremely patient as I was a first time cat buyer. Answered all my questions. More

Excellent Service I was more than pleased with yesterday's service after the bad experience I had under the previous ownership. Grant Hocking made sure my needs were m I was more than pleased with yesterday's service after the bad experience I had under the previous ownership. Grant Hocking made sure my needs were met. More

Bad products, service is unclear, overall bad experience. I bought a used Hyundai Sonata from a Hyundai dealer and had 2 oil leaks in matter of one day even after it had been serviced. I have now waited 3 wee I bought a used Hyundai Sonata from a Hyundai dealer and had 2 oil leaks in matter of one day even after it had been serviced. I have now waited 3 weeks and have still yet to receive the car I bought, and when I call to get the status of my veichle I always get put on hold or voicemails. I have lost all confidence in this dealer and my purchase. More

Dan White was GREAT! I’m so grateful for how Dan helped me. He turned my stressful day to a great day once my car was fixed. He’s a great advisor. Excellent customer servi I’m so grateful for how Dan helped me. He turned my stressful day to a great day once my car was fixed. He’s a great advisor. Excellent customer service. After my visit, I will come back when any service is needed on my car and only deal with him. He is phenomenal. I appreciate how he served and how stress free my visit was. We need more service advisors like him. More

Un Satisfied Member The call center handling the calls are not familiar with who is running the department is One issue The biggest problem is nobody calls me back The call center handling the calls are not familiar with who is running the department is One issue The biggest problem is nobody calls me back regarding the service of my vehicle I made four attempts to reach my service manager and never got a callback . This continued the following day where my brakes continue to make the same noise after a $600 brake job Finally the $600 is after $105 or 20% discount which when I keep going over the numbers looks like you just put the $105 back on the bill ... in other words I didn’t see or feel any discount .. $600 was the price I was quoted so where is the discount ? I’ve had service there before and I must say it is gone not just downhill but straight over the cliff .. good luck fixing all your issues .. Jim Susko 2012 Sonata More

Over all good but too much waiting around This is the second time buying from this dealership and I would recommend for friends and family or anyone I know to go there to purchase This is the second time buying from this dealership and I would recommend for friends and family or anyone I know to go there to purchase More

Very good Recalls handled quickly . Had steering noise abs that fixed at the same time at no charge. It was a recall that we weren't notified about but still fi Recalls handled quickly . Had steering noise abs that fixed at the same time at no charge. It was a recall that we weren't notified about but still fixed while we were there More

Regular maintenance of the Vehicle Mario was very helpful when informing me the maintenance package I purchased for my vehicle didn't cover any other services outside of oil changes. He Mario was very helpful when informing me the maintenance package I purchased for my vehicle didn't cover any other services outside of oil changes. He explained the situation and offered to cover my tire rotation for the confusion. I saw Nikki briefly while waiting for the vehicle and wanted to give her the rating she deserved for helping me get my vehicle in the first place. I hope Mario and Nikki see this and are acknowledged for their exceptional service. More

Good staff Lobby is nothing great, usually go to Brandon Honda but this place had a coupon. Lobby looks/feels a bit dirty, needs some TLC. Crowded front entrance Lobby is nothing great, usually go to Brandon Honda but this place had a coupon. Lobby looks/feels a bit dirty, needs some TLC. Crowded front entrance, feels tight. staff was friendly though. More