Brandon Hyundai

Service department did me very good. I had just bought my 2018 Elantra and a dashboard light came on. Took car to service depot. Found it was a turn signal light out (in a newer car) nee I had just bought my 2018 Elantra and a dashboard light came on. Took car to service depot. Found it was a turn signal light out (in a newer car) needless to say they were going to charge me but the service manager took care of the problem. $35. More

Reason for rating. Service personnel are courteous and ready to answer any questions you have . Pete is very knowledgeable and is the only one I will Let work on my ca Service personnel are courteous and ready to answer any questions you have . Pete is very knowledgeable and is the only one I will Let work on my car More

new truck The sales person, Nikki was great! The Manager Louis was great, the guy doing the numbers and the bargaining was an idiot. All in all I would recommen The sales person, Nikki was great! The Manager Louis was great, the guy doing the numbers and the bargaining was an idiot. All in all I would recommend this dealer, they delivered what they promised and I didn’t feel like I got screwed over. They could speed things up quite a bit, I was there a very long time. More

Always something shady Came in for 3 recalls. Got advised to do fuel induction service and cabin air filter replacement. I agreed to the fuel induction service. They said Came in for 3 recalls. Got advised to do fuel induction service and cabin air filter replacement. I agreed to the fuel induction service. They said they gave me a discount, but also added A/C oder service (what is that?) which basically offsets the discount. Seems the service advisor was trying to improve his numbers at the dealership's expense. More

Great Service But Strange "You Owe" Email After getting complimentary repairs done, I rec'd an email that stated, "Our records indicate that you had a service bill on your last visit. We have After getting complimentary repairs done, I rec'd an email that stated, "Our records indicate that you had a service bill on your last visit. We have a program here at the dealership where we could possibly refund your service bill up to $750. We are dire need of good clean service drive vehicles for our Pre Owned inventory. If you would be willing to allow us to inspect your vehicle. If it's one of the Hyundai's or any Make and Models we want to buy back and you would consider upgrading." As you can see, the sentence structure is poor, at best. My main concern is--do I now owe up to $750 for the repairs? My invoice stated "Paid." More

Service visit Friendly and efficient. Completed on time. Nice waiting room. Daniel was exceptionally good. Always pleased with service as they keep you imformed Friendly and efficient. Completed on time. Nice waiting room. Daniel was exceptionally good. Always pleased with service as they keep you imformed of what is going on. More

Didn't get the service done! The service would have taken over 5 hours and they recommended Hertz rental, who wouldn't rent to service members. The whole thing was a total waste o The service would have taken over 5 hours and they recommended Hertz rental, who wouldn't rent to service members. The whole thing was a total waste of time and I'll never, EVER return! More

Brandon hyundai is the worst dealership anywhere! I had to take my car into the shop 5 times before they decided to address the engine recall! My car was in the shop for nearly 2 1/2 months with absol I had to take my car into the shop 5 times before they decided to address the engine recall! My car was in the shop for nearly 2 1/2 months with absolutely no phone call in return after leaving 20 messages for Mike Rago. The customer service here absolutely sucks Beyond Comprehension! There is no common courtesy, zero customer service, and then the final blow was when I went to pick up my car. Mike Bittner who is supposed to be one of the customer service reps in the service station decided to walk out of the office and leave me standing there for 25 minutes before I could actually get my car. It was absolutely filthy and covered in branches and leaves as if it had been sitting underneath of trees for weeks. I had to ask another guy to wash the car just out of common courtesy. More

There amazingly awesome I came in for a tire repair on my vehicle they acted quickly for my repair I had explained to them that I was in a hurry I was on my way to denver on I came in for a tire repair on my vehicle they acted quickly for my repair I had explained to them that I was in a hurry I was on my way to denver on a business trip and they got me in out in a quickly manner, The service department did a fantastic job I would recommend every one that I know there. Thank you all for your time More

Awful experience, will never associate with Hyundai Worst customer service i have ever experienced. Service manager (dan white) will never call back to give update or extend rental. The answering servic Worst customer service i have ever experienced. Service manager (dan white) will never call back to give update or extend rental. The answering service is VERY unfriendly and VERY unhelpful. I called the answering service over 20 times and NEVER got a call back or someone to talk to from Brandon Hyundai. Also requested to be called back by a different service manager (Mario) and the call was never returned. Absolutely embarrassed i have allowed myself to be treated like this. Will always push friends and family away from Hyundai due to this. More