Brandon Hyundai

Service vusit Service was very prompt and exceeded my expectations. I would recommend Ken Creevy for anyone needing to get there vehicle serviced. Job well done and Service was very prompt and exceeded my expectations. I would recommend Ken Creevy for anyone needing to get there vehicle serviced. Job well done and thanks for your help More

Great service in and our in a few hours There’s no BS my service guy Mario is great tell you what you need how mush it will cost and approximately how long it will take and pretty much on th There’s no BS my service guy Mario is great tell you what you need how mush it will cost and approximately how long it will take and pretty much on the time give or take 10-30 min. Also provides updates on your vehicle. More

Alternator and belt replacement My service advisor was kind and tried his best to match my needs. I couldn’t not afford the original quote and gave me a coupon discount. I honestly t My service advisor was kind and tried his best to match my needs. I couldn’t not afford the original quote and gave me a coupon discount. I honestly think I could have gotten the part and labor for half of what I paid. I would not be going back to the dealership as all the work I needed done was not offered until I came to pick up my car. But Mario is a superstar and I would recommend him to anyone. More

Best experience ever It was a great place to buy a car. I got there around 1 pm and e erybody were really kind. I went in thinking it was another dealer but I got my car It was a great place to buy a car. I got there around 1 pm and e erybody were really kind. I went in thinking it was another dealer but I got my car and a great service. Thanks so much Caleb, you are the man. More

Service appointment Great job. Thanks ken for your assist and calling me promptly. Especially coordinating my keys so i can arrive after work. It really helped me Great job. Thanks ken for your assist and calling me promptly. Especially coordinating my keys so i can arrive after work. It really helped me More

My car was left dirty Picked up my car after almost a month of waiting to find all my stuff on floor had been stepped on full of dirt and sand and someone went through my s Picked up my car after almost a month of waiting to find all my stuff on floor had been stepped on full of dirt and sand and someone went through my stuff in my trunk do not leave anything in car!! And supposedly i was getting new engine after recall nope and car is giving more problems More

Plenty of Room for Improvement The staff at the Brandon Hyundai service center are always courteous and professional but I have only had bad experiences each time I take my vehicle The staff at the Brandon Hyundai service center are always courteous and professional but I have only had bad experiences each time I take my vehicle there for service. This summarizes my experience through the years: (1) I have setup service appointments online only to be told that I have to wait as much as 3 hours to be serviced because there's a first-come-first serve policy. (2) I have been instructed to come back on a different day because the service center was maxed out for the day. I had an appointment on that day. (3) Five minutes after leaving the dealership, I had to bring back my vehicle because the mechanic forgot to attach the engine splash guard properly so it was hitting the road. A few weeks later the splash guard sustained more damage which I attributed to the first mishap but obviously couldn't prove anymore. (4) My last service was for a recall which ended up being an engine replacement. Dan was pleasant and professional for each interaction but failed to extend the Hertz car rental service when it expired while waiting for the replacement engine. I called the service center a few times to get it rectified but received no response so I called Hertz myself and took care of it. A few minutes after that call, I received a call from the Brandon Hyundai service center to notify me that they took care of extending the car rental - the same one that I took care of myself. (5) When I picked up my car, it was filthy and had written markings on the windshield that were not so easy to remove. The person that took my car out said he would have ran it into the car wash but it's broken. (6) A few days after my last service, I received a call, a text message, and 2 emails asking me to provide feedback. I think this is too much. More

Quality work Once the parts came in the repair went quickly and was reasonably priced. Only concern was that I was given an appointment date. When I showed up I Once the parts came in the repair went quickly and was reasonably priced. Only concern was that I was given an appointment date. When I showed up I was told the parts were not in. I drove 1 hr to an appointment that did not happen. A call would have been nice to avoid a wasted trip. More

Great staff, Need more space The staff was very accommodating and helpful. Nick, our sale rep, was helpful and did not hesitate to let us know that he was new to the position. I e The staff was very accommodating and helpful. Nick, our sale rep, was helpful and did not hesitate to let us know that he was new to the position. I especially appreciated when he told us when he was unsure about something but quickly made sure he got the right information from a manager. I would definitely recommend him to others. As far as the dealership, the lot is too crowded and the customer area is not very comfortable. Additionally, it took much longer finalize the purchase than I have ever experienced when buying cars in the past. More

Prompt service The service center had the vehicle recall and oil change earlier than estimated time frame. The staff was very helpful and friendly, not like it used The service center had the vehicle recall and oil change earlier than estimated time frame. The staff was very helpful and friendly, not like it used to be. More