Brandon Hyundai

Needed a new tire Experience was great and very friendly staff! Kept me up to date on status of my vehicle and what is needed to fix it. Would recommend this dealership Experience was great and very friendly staff! Kept me up to date on status of my vehicle and what is needed to fix it. Would recommend this dealership to anyway! More

They damaged my car and wanted to charge me to fix it. I took my car in for an oil change yesterday. I dropped it off they said they would call when it was ready they did not. I called after 2 hours. They I took my car in for an oil change yesterday. I dropped it off they said they would call when it was ready they did not. I called after 2 hours. They left me on hold for 25 minutes. I hung up called back and they said it was ready. I picked up my car and then after I drove away I went to roll my driver side window down and it wasn’t working btw my car is a 2017. Called the service manager told me my window wouldn’t go up so they had to force it up. Then they messed my tint up. He told me to come in today. I did and waited 2 hours for him to tell me that it’s going to cost $500 something to fix it but he would give me a discount and it would cost $350. I got screwed when I bought this car and now they are trying to screw me more. More

Oil Change and service Came for an oil change but a new oil leak was found. Was given an estimate and the repair was done close to the estimate! Headed to VA. and 1999 Monte Came for an oil change but a new oil leak was found. Was given an estimate and the repair was done close to the estimate! Headed to VA. and 1999 Montero is running strong so far. More

Auto repair I had come into the dealership looking to repair an airbag light, dome light, oil leak and brakes. I have come from Texas where I had an excellent I had come into the dealership looking to repair an airbag light, dome light, oil leak and brakes. I have come from Texas where I had an excellent dealership where I purchased my car and my wife’s car due to the above and beyond service. Overall, when coming in to have my car repaired, Corey did a great job helping me out. However, when I left the dealership with my repaired car, I noticed that the oil leak remained and was much worse than before. I was assured when I left that it was fixed, when you start the car up, you immediately see oil leaking. I was upset and called back the dealership multiple times and left my name and number but still no one calls me back. This is a complete 180 from my overall good experience with my Texas dealership. This type of disregard towards customers is very concerning and rest assured that I will not get my wife’s next car here. Service experience leads to happy customers which leads to tens of thousands of dollars to the dealership for new cars. I ask what your dealership can do to resolve this issue as getting put on hold and getting no response for 10 mins or leaving your name and number get you nowhere. More

Friendly and courteous It's always nice to see a familiar face. Mario is always nice and detail oriented. Very detail on explaining services needed. Good job Mario. It's always nice to see a familiar face. Mario is always nice and detail oriented. Very detail on explaining services needed. Good job Mario. More

Car buying for the wife Very nice staff. Easy to work with from sales person management to finance. Also very clean orderly. Over all a very nice an easy car buying an the wi Very nice staff. Easy to work with from sales person management to finance. Also very clean orderly. Over all a very nice an easy car buying an the wife got a beautiful car Genesis 80. More

Poor customer service, and didn’t treat me fear They sold me truck 3/15/19 the radio didn’t work, the ac didn’t work. It was explain to me that they would fix it. I took the truck home roaches came They sold me truck 3/15/19 the radio didn’t work, the ac didn’t work. It was explain to me that they would fix it. I took the truck home roaches came out every where. Then I call the dealership and stated my problem with the truck they told me to bring it back they will fix everything. They had the truck for a mouth and every time I ask about picking up the truck they would have a excuse about why it’s not ready. This was a bad experience for me and I will let others know what happen to me More

Worst service I ever had there!! No phone call to let me know my car was done and no return phones when I called 4 times. I will not return there No phone call to let me know my car was done and no return phones when I called 4 times. I will not return there More

Hyundai Santa Fe We had a great experience with our salesman and this was our second visit to the dealership. Had some problems with finance but all worked out We had a great experience with our salesman and this was our second visit to the dealership. Had some problems with finance but all worked out More

Nick kicked xxx!! It was a great experience a have recently had at Hyundai of Brandon and Nick Ritchie went above and beyond any salesman I have ever dealt with and I’v It was a great experience a have recently had at Hyundai of Brandon and Nick Ritchie went above and beyond any salesman I have ever dealt with and I’ve dealt with lots of them he got he into an awesome machine and I couldn’t be happier with it they have just locked in a customer for life thank you Richard S. More