Brandon Hyundai

Excelente atención y servicio Fuimos atendidos a la hora que teníamos la cita. Todos los empleados nos dieron buen servicio al cliente. Somos fieles a Mitsubishi. Todos los emplead Fuimos atendidos a la hora que teníamos la cita. Todos los empleados nos dieron buen servicio al cliente. Somos fieles a Mitsubishi. Todos los empleados financiera, ventas y servicio muy buena. More

Good Service, Long Wait Everyone is very friendly and I like coming here because they do the full inspection and they don’t overcharge. You expect a dealership to be fairly e Everyone is very friendly and I like coming here because they do the full inspection and they don’t overcharge. You expect a dealership to be fairly expensive, but the one time I had my oil changed somewhere else (out of town), it was twice as much. The only issue is that it’s always a very long wait and making an appointment doesn’t seem to matter. I used to make appointments online but would still have to wait 1-1.5 hours. I’m usually prepared for the wait so it doesn’t bother me anymore, but could definitely be an issue if you’re in a hurry. More

Great Dealership! I have been coming to this dealership since 2002 and bought 3 vehicles from here. I deal with Mario and only have Pete to service our vehicles becaus I have been coming to this dealership since 2002 and bought 3 vehicles from here. I deal with Mario and only have Pete to service our vehicles because of the trust and respect with Pete. Thanks Wanda and Tom More

Not good Fixed my breaks but my fog light is broke witch was working fine when I dropped it off. They didn’t want to fix it. Fixed my breaks but my fog light is broke witch was working fine when I dropped it off. They didn’t want to fix it. More

Excellent service Mario consistently provides excellent service. He keeps me updated and is very detailed with the diagnosis of my Santa Fe . I will continue to return Mario consistently provides excellent service. He keeps me updated and is very detailed with the diagnosis of my Santa Fe . I will continue to return for service at Brandon HYUNDAI. More

New car You all went above and beyond to get me in a car thank you Dennis Hansel. We are happy we came there again thank you You all went above and beyond to get me in a car thank you Dennis Hansel. We are happy we came there again thank you More

Car service I have a 2012 Hyundai Equus and I always take my car there for service. They always treat me and my car well. There is only one person qualified to I have a 2012 Hyundai Equus and I always take my car there for service. They always treat me and my car well. There is only one person qualified to work on my car. He always tell me what is wrong and what I need to change. More

John was great. The finance guy had a mouth like a saylor . John was a great salesman.. Very helpful. The finance guy not so much. His cursing. In front of me was making my husband irritated. I didn't feel com John was a great salesman.. Very helpful. The finance guy not so much. His cursing. In front of me was making my husband irritated. I didn't feel comfortable with him and when we did the numbers they had just thjown in over 2500 with out asking me for extended warranty. Made me feel lile he was being sneakey. More

Stringing Me Along For Months My wife and I bought a used vehicle in November. It did not come with a spare key. We were told to come back in 30 days and "they would take care of i My wife and I bought a used vehicle in November. It did not come with a spare key. We were told to come back in 30 days and "they would take care of it." 30 days passed and we attempted to get with our sales person (John Valdez), but each time he was too busy to come after being paged and we were not going to wait for hours on end. The holidays come and go and still no resolution. In March I get connected with a sales mgr (Patrick Dawson) who says he will take care of this because my sales person is no longer working there. Miraculously the sales person returns to the dealership and gets the issue passed back on to him....still with no resolution. In March, I finally am able to get the spare key. However, I find out that it will cost me $449.71, which I will be reimbursed for. The service advisor (Mike Daniels) tells me I have to go thru my insurance to get reimbursed. That made no sense. My insurance company had no clue about it. Come to find out I was to turn in the paper to the dealers insurance (FIU) they my extended warranty. Thinking we're getting closer, I submit the paperwork only to have FIU deny my claim because authorization for the work was never submitted by the dealership. Almost a month later, I'm waiting on the dealership to figure out how I'm going to get reimbursed. I have texted and left messages for John Valdez, Patrick Dawson, and Mike Rago (service mgr) with no response whatsoever. I am a school teacher and an extra $449.71 doesn't come easy. This process and the people working within have been incompetent and I just want this issue resolved before I go to the general manager, the owner, or the news media. More