Brandon Hyundai

Car purchase I was greeted be Kelly Wolf, sales rep. I'm a widow and this was my first time purchasing a car alone. He treated me with the upmost respect. He was v I was greeted be Kelly Wolf, sales rep. I'm a widow and this was my first time purchasing a car alone. He treated me with the upmost respect. He was very knowable, found the car I was looking for and made this a very pleasant experience. I would highly recommend this dealership. More

Great hardworking team Special shotout to Thomas and Nichola Just look around the number cars driving around are Hyundai's ... you stay busy trying to help people to have a better life again Thanks Just look around the number cars driving around are Hyundai's ... you stay busy trying to help people to have a better life again Thanks More

Santa Fe Everyone was very nice. Fast excellent service on my brand new Santa Fe sport. Waiting room very nice with complimentary water, nice chairs, big tv an Everyone was very nice. Fast excellent service on my brand new Santa Fe sport. Waiting room very nice with complimentary water, nice chairs, big tv and vending machine More

Oil change I’m from out of town they did a great job and were very fast (less then 60 min) at home usually dealer takes well over a hour pluse Charge’s about $8. I’m from out of town they did a great job and were very fast (less then 60 min) at home usually dealer takes well over a hour pluse Charge’s about $8.00 more. More

Poor Customer Service My car was at the service center for 21 days. My primary complaint is that communication was extremely poor. My Service Advisor was hard to reach in o My car was at the service center for 21 days. My primary complaint is that communication was extremely poor. My Service Advisor was hard to reach in order to get a status on my repair. When I would call I would be told that he had been paged but was unavailable and I would be put into his voice mail to leave a message. I left messages at least 7 times and received a call back twice. I ended up having to go to the Service Center 4 times in order to get information. Each time I would be given a reason for the delay and a projected date for completion. Each time, the date would pass with no word from anyone. The only reason that I am rating the service center 2 stars rather than 1 is because during one of my visits I ran into a service tech who I met when I first took my car in. He sensed my frustration and facilitated getting my car worked on. He seemed genuinely concerned about the service center's reputation and went out of his way to help. If he had not stepped in, who knows, my car might still be there. I must admit that I was given a rental car which was partially covered by my warranty insurance and partially by the dealership but this whole situation would have been a much better experience if there had been better communication on the part of the Service Advisor. I am guessing that the Service Advisors have more work than they can properly handle. My advisor was helpful each time that I went to the office but I should not have had to resort to going to the office in order to get information. More

Scheduled maintenance was not performed as requested Scheduled appointment for regular maintenance. Car towed because I had s flat tire and wasn't given the kit to unlock the tires. The tire was changed Scheduled appointment for regular maintenance. Car towed because I had s flat tire and wasn't given the kit to unlock the tires. The tire was changed but I had to ask for oil change and regular maintenance. I was not able to get the tire kit I should have received when I bought the car. They switched out the locking bolts for regular ones. Not a great experience. More

Great team and service! We worked with Wolfe, Rick and Frankie. They all went above and beyond. We were purchasing a car for our 19 year old son. They were patient working wi We worked with Wolfe, Rick and Frankie. They all went above and beyond. We were purchasing a car for our 19 year old son. They were patient working with a teenager and worked hard trying to get us where we needed to be. Wolfe was always quick to respond and managed the sales process with ease. Frankie was very knowledgeable and very easy to work with. He made a stressful situation seem simple and smooth. Rick was a pleasure to work with and jumped in to help with the appraisal, as well as lending a hand when anyone was out to help answer questions. They are all great at what they do! More

A Complete Turn Around. Patrick is Awesome, I was going to give up on coming back. New leadership means a successful future. You are a Service Company. That means Service n Patrick is Awesome, I was going to give up on coming back. New leadership means a successful future. You are a Service Company. That means Service not pushing a customer to get something done to the car that isn't really needed. Being upfront with people and honesty will bring Repeat Customers . I will return Train your employees to do the best they can with what they have. If you can't answer a customer's questions than go and find someone who can. Thanks for your help. More

Great Sales Team Ed really made things happen. I wasn't expecting to be able to purchase a new vehicle but he definitely made it happen for me! His understanding of Ed really made things happen. I wasn't expecting to be able to purchase a new vehicle but he definitely made it happen for me! His understanding of my situation was very compassionate. He made my car shopping experience more enjoyable and I will be recommending him and the dealership to my friends and family! More

Oil change and engine check up. Issues in the past but not today. Timely effecient service. Glad to be able to see that I was taken in within an appointment and well cared for. Issues in the past but not today. Timely effecient service. Glad to be able to see that I was taken in within an appointment and well cared for. More