Brandon Hyundai

Wonderful experience at this dealership They are down-to-earth knowledgeable people. They also care for you as a customer too. Especially Edd, one of best your best Sales I have conversed wi They are down-to-earth knowledgeable people. They also care for you as a customer too. Especially Edd, one of best your best Sales I have conversed with. He's part of the reason why I bought the car. More

Speedy oil change I was in and out in an hour. And so grateful because my husband came straight from working an overnight shift and was so tried. Thank you guys for ur I was in and out in an hour. And so grateful because my husband came straight from working an overnight shift and was so tried. Thank you guys for ur speedy work. It was greatly appreciated. More

It’s alright Let me start by saying that we have prepaid maintenance. It took forever to get a service appointment. We had an appointment 2 weeks prior for an oil Let me start by saying that we have prepaid maintenance. It took forever to get a service appointment. We had an appointment 2 weeks prior for an oil change. When we arrived we were told it was a 2.5 hour wait. We were unable to wait 2.5 hours for what should be a 30-45 minute appointment. We were told that they had undergone some changes. We said no problem; we will reschedule. We called back a week later and were told that no appointments were available until the following month (nearly 2.5 weeks away). My wife called the dealership. Fortyfive minutes of being shuffled around later, she finally speaks to a manager who is able to squeeze us in within the week. When we finally did get in, service was quick, friendly, and respectful of our choices. The facility was clean and welcoming. I More

Went in for software update & oil change My visit ended with me coming in next month to turn my leased Sonato in. They have some really good lease plans. Best part, I can turn it in 6 mths ea My visit ended with me coming in next month to turn my leased Sonato in. They have some really good lease plans. Best part, I can turn it in 6 mths early. John Valdez, VIP Service Coordinator. So easy to deal with. Thanks More

Good job. Mitsubishi auto service Corey and all workers was very good, they are very good with me and honest and respectful. The charges are very reasonable. T Mitsubishi auto service Corey and all workers was very good, they are very good with me and honest and respectful. The charges are very reasonable. Thanks. More

oil change John Valdez is an outstanding salesman. He is very knowledgeable when it comes to selling cars. Service department was a very quick service for a di John Valdez is an outstanding salesman. He is very knowledgeable when it comes to selling cars. Service department was a very quick service for a disabled vets. More

TERRIBLE CUSTOMER SERVICE This dealer ship must not know how communication works. I am beyond displeased with my experience here and will never recommend nor come back to this This dealer ship must not know how communication works. I am beyond displeased with my experience here and will never recommend nor come back to this place again. I dropped my car off on March 20 2018 at 8:30 in the morning. After giving them the problems with my car (transmission issues that was covered under warranty), I dropped it off and returned to Port Charlotte Florida where I work and live. For those who don’t know, it is close to a two hour drive. Around 3 in the afternoon, I had not received a phone call or anything in regards on the diagnosis of my car. I called them and was told to leave a message, so I did. I called back an hour later because I still had not heard anything and was told to leave a message again. By five I still had not received a call and was told to leave a message FOR THE THIRD TIME. This car is my only means of transportation need I add. When I called at six I was informed that all service techs have left for the day. I repeated this every day for the next three days and still not heard any information about my car. So instead I had asked a friend of mine that lives closer to the dealership to go to the dealership himself to see if he could find out any information. Within five minutes of him being there, I received a phone call my advisor (Eugenio A Lopez) telling me that my transmission needs to be replaced and should be done by the following Saturday. He ended the conversation by an apology and gave me his contact information. So of course by Saturday afternoon I had not received a phone call so I tried calling his personal phone and he sent me straight to voicemail. By this time I had already been late to work multiple times and paid for many Uber’s and was beyond frustrated. I then called and talked to a sales manager named Patrick, he was beyond helpful and very caring but given the circumstances there wasn’t much he could do. Eugenio then texted me and told me the parts were on back order and he had got me a rental car for the following day. Upon arriving to the location of the rental car, they requested for ME TO PAY FOR THE CAR. By this time I was so upset and frustrated. After making multiple calls to the general and district manager of the area, I was finally able to get a loaner car from the lot. It took exactly a month to get my car back. I will never do business with this place again. More

Mario makes it a great experience Mario is always friendly and professional. I have dealt with another service advisor there but couldn’t solve my problem. Mario got involved and my is Mario is always friendly and professional. I have dealt with another service advisor there but couldn’t solve my problem. Mario got involved and my issues were resolved. Always willing to talk to you and he gets results. Will deal with no one else in service. More

Great experience at Brandon Hyundai! Wanted to say thank you Brennan Sweaney for going out of your way and making this transaction happen. I’m very happy with my vehicle and highly recomm Wanted to say thank you Brennan Sweaney for going out of your way and making this transaction happen. I’m very happy with my vehicle and highly recommend to check out Brandon Hyundai for any of your new or used car needs. More

3000 mile service call Mario was very professional and thorough as usual. He explained what was needed and made sure everything was completed in a timely manner. I had a g Mario was very professional and thorough as usual. He explained what was needed and made sure everything was completed in a timely manner. I had a great experience More