Brandon Hyundai

Disappointed/Dissatisfied. Brandon Mitsubishi claims that all used vehicles must pass a rigorous inspection yet still i was sold a car which was out of alignment, 3 or more blow Brandon Mitsubishi claims that all used vehicles must pass a rigorous inspection yet still i was sold a car which was out of alignment, 3 or more blown speakers, bad hood support cylinder which caused the hood to fall on my head. Salesman also distracted me from taking time to completely inspect the vehicle by saying that there was another customer also interested (false) and whoever signs the papers first gets the car. Poor tactic resulting in unhappy customer. Needed the car so i just went with it. I made them aware of the problems and now im getting the run around. Bs. More

Horrible experience Showed up for my scheduled 10 a.m. appointment, no where to park the car there were so many cars. They said i would need to drop off the car, i could Showed up for my scheduled 10 a.m. appointment, no where to park the car there were so many cars. They said i would need to drop off the car, i could because i was going out of town when finished. I was told we will get to you as soon as possible. When it was completed they handed my keys and said here you go. My car was down the block at their other dealership. They ran it through their car wash, didn’t dry it off, left it unlocked with all of my personal belonging in it. Horrible experience!!!!! More

2011 sonata recall Corey Leisure was very efficient & knowledgeable. No high pressure which I like in sales people. Customer service excellent. Have owned an Accent, E Corey Leisure was very efficient & knowledgeable. No high pressure which I like in sales people. Customer service excellent. Have owned an Accent, Elentra, & 2 sonatas. This last car has had 14 recalls, so not happy with this car. More

This was my second purchase This is now my second car with John and I brought a friend who made a purchase as well. Always a pleasure. Very polite and professional and goes above This is now my second car with John and I brought a friend who made a purchase as well. Always a pleasure. Very polite and professional and goes above and beyond on all my needs More

Great service I had Warranty work and an oil change. Mario is the best! I received Friendly, customer service from all. I will never go anywhere else! I had Warranty work and an oil change. Mario is the best! I received Friendly, customer service from all. I will never go anywhere else! More

It wasn’t good but it wasn’t bad We were there for 9 hours and we spent the last three correcting the finance officer on mistakes he had made... everyone was very friendly and they ar We were there for 9 hours and we spent the last three correcting the finance officer on mistakes he had made... everyone was very friendly and they are very military friendly as well. It was a stereotypical day of buying a car to say the least. Edwin and Luke were very good employees and it’s not there fault the car process was lengthy. More

No communication Had my appointment at 8am was acknowledged at 8:30. The service tech was great and he got me an Uber to work and told me everything would be done in Had my appointment at 8am was acknowledged at 8:30. The service tech was great and he got me an Uber to work and told me everything would be done in 2hours. I called at 2pm, 2:45, 3:30 because call centers could not get anyone from service dept to tell me if the car was done or get me a shuttle back. Finally I was able to get a hold of service dept on my last call and they sent a shuttle for me at 4pm. I was stuck in traffic for the next 1.5 hours. Horrible experience. More

Best car shopping experience I've had. I would recommend Brennan all day, and if I could give him and the dealership more stars i would. They worked hard and beyond what we were asking and I would recommend Brennan all day, and if I could give him and the dealership more stars i would. They worked hard and beyond what we were asking and got us the car we needed. More

Frequent flyer I’m at the dealer monthly to get an oil change and if I need work done or maintenance at times. They are normally pretty quick and receptive. They kno I’m at the dealer monthly to get an oil change and if I need work done or maintenance at times. They are normally pretty quick and receptive. They know me pretty well and try to get me in and out. Shout out to Mario Otero. He’s a man of few words, but knows the client and getting the job done... Thanks Friends! More

Horrible experience Had a 9:30 appointment for a software upgrade. Finally left the place at 1:30. Had to search for my car before I could leave.I initially asked for an Had a 9:30 appointment for a software upgrade. Finally left the place at 1:30. Had to search for my car before I could leave.I initially asked for an estimate on having my cracked dash replaced. Must have fallen on deaf ears. When I questioned the omission was sort of brushed aside. I have been contemplating a new car in the fall. I thought it might be interesting to look around the showroom. NO CARS! Only tables and chairs.. I really do like my Hyundai and still may consider another in the future.But there is absolutely no way Brandon Hyundai will get my business. To put it bluntly, the place is a mess; cars all over the place.No one seems to care about the customer. More