Brandon Hyundai

Great people to deal with for a new car. Everyone we worked with yesterday was knowledgeable, personable and professional. Tom, Brennen and Omar made me feel like I was important to them and Everyone we worked with yesterday was knowledgeable, personable and professional. Tom, Brennen and Omar made me feel like I was important to them and Tiffany was super at showing how all the new features function. It was a relatively painless experience considering it was a major transaction.. Hope they will all be at Brandon when the lease is up in 3 years. More

Never again Baited and snitched. Let's show an online price $8,800, that reflects a price for a veteran............ ( -$1000 )who is also a first responder -($50 Baited and snitched. Let's show an online price $8,800, that reflects a price for a veteran............ ( -$1000 )who is also a first responder -($500) and also qualifies under, yet additional categories. So sorry you dont qualify for any so your price is $12,000. Plus $999. Dealer fees and certification 160 point inspection. Oh lets not forget $400 for some "govt fees" title and registration (license plate transferred from one car to another. More

Terrible customer service I have purchased 3 cars at this dealership and the customer service is worse than ever. It’s very disorganized when you pull up to the service area no I have purchased 3 cars at this dealership and the customer service is worse than ever. It’s very disorganized when you pull up to the service area now . The young men working outside were rude and disrespectful the only saving on service was Pete I’m very disappointed. As well they used to wash your car after service and not any more I am sorry I actually purchased with my vehicle the service plan as I now have no choice but to continue to come to this location. I live in plant city and very easily could have gone to Lakeland and very sorry that I didn’t. Also Mario tried to help me and listen to my complaints More

Getting what I need After telling my sales consultant what my needs were he found a vehicle that met my qualifications. He was also able to get something I qualified for After telling my sales consultant what my needs were he found a vehicle that met my qualifications. He was also able to get something I qualified for and was affordable. More

Great people ! Great people, especially Mario !! My experience was excellent and timely. Whenever I have service done I have Go to confidence everything I need will Great people, especially Mario !! My experience was excellent and timely. Whenever I have service done I have Go to confidence everything I need will be handled. More

Great Staff Sales Manager Tom was very professional and helpful. Ed Ott was a responsive. Happy with my new Hyundai Elantra SEL 2019. I would recommend this deale Sales Manager Tom was very professional and helpful. Ed Ott was a responsive. Happy with my new Hyundai Elantra SEL 2019. I would recommend this dealership. More

No customer service. First off, I showed up 15 minutes early for my appointment but got checked in 15 minutes late. The service dept. was over booked. According to them t First off, I showed up 15 minutes early for my appointment but got checked in 15 minutes late. The service dept. was over booked. According to them they were not in charge of the booking of service, that is was farmed out and was automated. Once I was checked in I was told it would be about two hours before they could look at my car, four hours later it was still sitting in line to be looked at. My appointment was for 9 am, I decided I would not wait so I got a rental. At this time of the afternoon it was not going to be checked out and I would have to wait til Monday for a "tech" to look at it. After talking with one of the assistant service managers we came to the conclusion that it would more than likely be an issue with the transmission. They do not do any work on transmissions, they only replace them. All the ones they put in are rebuilt with only a 12000 mile warranty and cost $2400 dollars. The other thing is my wife was there, very upset since it was her car, she didn't catch it but the manager says to me"Just between us two men here is what the deal is". This is proving the stereo type garage. Over all, the problems I incurred were due to the laziness and incompetency of management. You don't want to pay for real mechanics alright, but don't call yourself a service center/department. My wife is fortunate that I have mechanical skills and knowledge so your dealership did not rip her off. If your dealership can not look at a car the same day is is scheduled to be looked at then don't put out like you are even going to try to give some type of service. More

A failure to communicate We bought our vehicle 3 months ago and still do not have what they promised to include in our purchase. The sales person failed to communicate with us We bought our vehicle 3 months ago and still do not have what they promised to include in our purchase. The sales person failed to communicate with us. The sales manager failed. And the service manager failed. They need processes installed in their business to keep customers happy with some communication techniques that any good business coach (me) can offer. They are nice people just not professionals. More

Awesome Service!!!! Took my car to Bradenton Hyundai they did not wanna help me. I called Brandon Hyundai where l purchased my vehicle from. Corey was Awesome making sur Took my car to Bradenton Hyundai they did not wanna help me. I called Brandon Hyundai where l purchased my vehicle from. Corey was Awesome making sure I had a rental, staying in contact with me, and working with the warranty department to fix my car. Thank you again Corey More

$20 labor to change a beake light bulb How long could it have take 30 mins...tops I would think. I told them to check all my brake lights a d they only changed the bulb for the middle one, How long could it have take 30 mins...tops I would think. I told them to check all my brake lights a d they only changed the bulb for the middle one, the passenger side brake light still out. But I guess it's better they didnt do they're job right because I might had need to take a loan to pay for it More