Brandon Hyundai

Water inside car & Drive train transfer Brought the Hyundai in when water appeared (deep & lots of) on the passenger side floor. Mechanic looked at it right before closing, correctly diagno Brought the Hyundai in when water appeared (deep & lots of) on the passenger side floor. Mechanic looked at it right before closing, correctly diagnosed it as clogged (pollen & oak debris) & made an appt for the next morning. During repair, also found the drive train transmitting 4 wheel drive to axels, needed to be replaced. ALL service work plus the car rental was covered under warranty, & completed in four days. More

Service advisor was very responsive Advisor respected my appointment and my time. Made sure I left satisfied. Advisor communicated time and where they were . They may want to add mechani Advisor respected my appointment and my time. Made sure I left satisfied. Advisor communicated time and where they were . They may want to add mechanics or reduce number of appointments during a time period. More

Excellent service My experience was great! Nick în sales' and amanda made the sale so easy. will buy our next car from them. we are customers for life. My experience was great! Nick în sales' and amanda made the sale so easy. will buy our next car from them. we are customers for life. More

6000 mile service Was done quickly in and out. Nice waiting area everyone was friendly no charege for service. Mario always takes carwvof any issues. Will be back Was done quickly in and out. Nice waiting area everyone was friendly no charege for service. Mario always takes carwvof any issues. Will be back More

Sales Me and my wife is very happy with the car that we got appoved for. The sales team is very kind and helpful with buying a car easy. Me and my wife is very happy with the car that we got appoved for. The sales team is very kind and helpful with buying a car easy. More

Wait, wait, wait I had a 1 p.m. appointment for an oil change. It was after 3 p.m. before it was finished. I made the appointment so I would not have to wait all day f I had a 1 p.m. appointment for an oil change. It was after 3 p.m. before it was finished. I made the appointment so I would not have to wait all day for a service that should take a half hour max. Very disappointed. Plus it took multiple calls over a two month period before anyone answered the phone and I was finally able to make the appointment. More

Very friendly Very happy took care of me right away.he recognize the problem soon as , I pulled up very pleased with the service thank you so much. Very happy took care of me right away.he recognize the problem soon as , I pulled up very pleased with the service thank you so much. More

The appointment system is ridiculous! Everyone is scheduled for the same time so they really just take people on a first come basis. I waited almost 2 hours just to get my car looked at a Everyone is scheduled for the same time so they really just take people on a first come basis. I waited almost 2 hours just to get my car looked at and that was with an appointment. The service rep Mike was very helpful to get me a ride offsite but when I called the service department for a ride back, it took about 30 minutes to get connected to the actual dealership. Service calls go to an offsite. More

Unsatisfactory service treatment Took from January 17, 2019 when I paid for parts and serviceto yesterday February 28th to get my passenger sideview mirror replaced. I paid for parts Took from January 17, 2019 when I paid for parts and serviceto yesterday February 28th to get my passenger sideview mirror replaced. I paid for parts and service on the 17 th and was messed about for the next month and a half; Jay promised to call when ready. He never called. Three weeks later, I called and apparently the part had been sitting on a shelf and no one called. I made an appointment to have it installed. While I was sitting in the waiting area, Jay came in and said it still need to be painted and he'd call me. No call. I called a few days later and it still hadn't been painted and I would be called. No call. I called to talk to Mike the service manager. He said he'd do some leg work and call. No call. I called to speak to store manager and was told they would see if someone was available. The phone ladies kept me on hold a very long time and then flipped me to service. I got the impression they either didn't want the store manager to know how poorly customers were treated or management doesn't care. On my final flip to service on 2/25/19, a very nice, professional named Mario took time to investigate while I held on. The mirror was at Maaco. He'd get it. I made an appointment and finally got it installed on 2/28/19. Thank you Mario. More

Had a good experience looking at new cars I came to the dealership and they took me to the car l was looking for. They showed me the colors l was interested in. I came to the dealership and they took me to the car l was looking for. They showed me the colors l was interested in. More