Brandon Hyundai

Fix drivers side window This was my third visit. I have to say this was a much much better experience. The service department was so much easier to access then the previous v This was my third visit. I have to say this was a much much better experience. The service department was so much easier to access then the previous visits. The people who work there have always been very friendly. The shop foreman took the time twice to explain about the repair. My car was fixed in a reasonable time. They have washed it all three times which is great. Leaving this time was easy. Overall a vast improvement. Thanks More

not pleasant Price given not same as sticker, which was laying on back seat, not in window. Add-onnp not on sticker. Called to pickup car twice, still not ready Price given not same as sticker, which was laying on back seat, not in window. Add-onnp not on sticker. Called to pickup car twice, still not ready at p 930pm. "Problem with putting data into computer" More

Exceptional Service & Best Buying Experience I worked with 3 other dealerships in the area who were slow to respond and would not negotiate a dime on their high price. I decided to look at Brando I worked with 3 other dealerships in the area who were slow to respond and would not negotiate a dime on their high price. I decided to look at Brandon Hyundai a little further away and work with the internet manager. Zack made the process so easy, especially for a new mom with an infant, whom can’t spend hours at the dealership. I was able to send them documents beforehand so everything was ready when i arrived. They even stayed after hours to make sure all the technology and safety features were properly set up before driving home. I was very impressed from start to finish. More

Courtesy, Professionalism, Respect. Courtesy professionalism and respect is a good descriptive term for your staff. Their overall performance in my view is what makes your product s Courtesy professionalism and respect is a good descriptive term for your staff. Their overall performance in my view is what makes your product so sought-after. I would recommend them to anyone. Respectfully Ruben Rivera More

The best customer service rep The rep did all that I could ever want to make me happy. He went above and beyond my expectations and it was more than I expected. The rep did all that I could ever want to make me happy. He went above and beyond my expectations and it was more than I expected. More

Amazing Sales/Resources Team They helped me, a 19-year old, get into a 2019 Hyundai Elantra w/ low monthly payments, a very low interest rate, and a smile on our faces. I couldnt They helped me, a 19-year old, get into a 2019 Hyundai Elantra w/ low monthly payments, a very low interest rate, and a smile on our faces. I couldnt reccomend Brandon Hyundai more!!! More

Third vehicle from this dealer. Generally reasonable cooperation with negotiation. Salesman Don courteous and professional. Pre-delivery team courteous and professional as well. Don' Generally reasonable cooperation with negotiation. Salesman Don courteous and professional. Pre-delivery team courteous and professional as well. Don't see salesman Don on List? More

Alright Eugene is awesome but the flow of the department is chaos it took longer than I expected I wish it was faster then I would rate it 5 star Eugene is awesome but the flow of the department is chaos it took longer than I expected I wish it was faster then I would rate it 5 star More

Awful and unprofessional I chose to make my deal from the internet. The vehicle description from the online ad did not match the window sticker.The online description did not I chose to make my deal from the internet. The vehicle description from the online ad did not match the window sticker.The online description did not match actual mileage which was off by 1000 miles. The price quoted and offered via email was not honored at the store. The finance person did know who the internet director was. When I came for delivery of my vehicle,I was told everything would be ready. I sat for over an hour and half with no communication from my sales person. The file wasn't ready,no one knew where my paperwork was from my credit union,etc..After an hour and half,I met with the finance manager who had no idea that I was preapproved and the credit union had already done their work. He was more interested in selling me warranties. I told him that I was told by my sales person,Heather Willis that if they could beat my financing and I financed through you,I would get another 1000 off. This was not true.On top of it,the finance guy did not believe me and added another credit union to my account because he was afraid I didnt have financing so now I have to work to make sure I'm not double financed!!! The operator manual is missing from the car. All on all,the staff was unprofessional .There was no one in the show room and the sales people were more interested in their private parties,goofing off in the lot and smoking. Not 1 person asked if I needed anything or kept me informed. When I finally left,I was handed the keys. No one went over the car or its operations which is why I need the manual. I feel with all inaccuracies pointed out there is a general feeling of mistrust. My customer service standards are much higher and this is a very poorly run organization. More

Purchased a Mitsubishi Outlander from Joey yesterday! My daughter purchased a car from Joey and Paul about 2 weeks ago and she had such a great experience that I went back yesterday and purchased a Mitsub My daughter purchased a car from Joey and Paul about 2 weeks ago and she had such a great experience that I went back yesterday and purchased a Mitsubishi Outlander from Joey and Emmanuel Acevedo was my salesmen. The best customer service I've ever experienced at a dealership! And their warranty can't be beat. My family will not shop anywhere else for a vehicle except here! More