Brandon Hyundai

Heather was phenomenal! Honestly thought I was going to need to pull some tricks to get a good deal - that was not the case. Heather was up front, honest, and helpful. I was Honestly thought I was going to need to pull some tricks to get a good deal - that was not the case. Heather was up front, honest, and helpful. I was given all the information I needed and then some and was able to come to terms on a new car deal that I truly thought was a pipe dream - woke up this morning, and it’s not. Thank you to the entire team for making this process as painless and quick as possible! More

Frustrating I brought my car in around November 7 or eighth, to have the mileage written down and sent into Hyundai for the mpg mileage reimbursement. I got the I brought my car in around November 7 or eighth, to have the mileage written down and sent into Hyundai for the mpg mileage reimbursement. I got there bright and early at 7:30 in the morning, a gentleman came in and wrote down the mileage and said he knew exactly what to do with it and would get it sent in. After waiting 30 days the representative for Hyundai said they had not received anything. All throughout the remainder of December I kept calling and calling to have someone resubmit the mileage to Hyundai. No one ever called me back! Not one time! I went through three different operators and each one sent me to a voicemail... sometimes one for a “Corey” that was full. I could understand one or two times being busy, But all of these times with no response is inexcusable! I finally drove again to the service center and got Mario Otero who was absolutely excellent! Even though he was sick and really should’ve called in and stayed home, he did not want to leave his workload on his fellow advisers. He help me out and gave me a copy of the form he was sending over to the warranty department. I have had him before as an advisor, and he has always done an excellent job! More

Pleasant experience Customer courtesy & atmosphere. Everybody was friendly, didn't have any issues with anyone at the dealership. Although the wait was a little long, the Customer courtesy & atmosphere. Everybody was friendly, didn't have any issues with anyone at the dealership. Although the wait was a little long, the over all experience was nice. More

Great buying experience My salesman knew what my wife and I were looking for and got us in that vehicle. It was a pleasant buying experience from start to finish My salesman knew what my wife and I were looking for and got us in that vehicle. It was a pleasant buying experience from start to finish More

Awesome service! Great service from beginning to end. Took a while to get the deal we came in to get, but it was worth it. Thanks to Brennan. Great service from beginning to end. Took a while to get the deal we came in to get, but it was worth it. Thanks to Brennan. More

Very bad.wont happen again. Problem with antana and any time I called got no help except Gm in sales was very professional. And that’s all.I drove all the way from winter haven t Problem with antana and any time I called got no help except Gm in sales was very professional. And that’s all.I drove all the way from winter haven to buy car from ur dealership and trust me it won’t happen again. Thank you for customer service with No service? More

No games or gimmicks Straight to the point when we said what we wanted to pay and how much we were putting down. No drawn out back and forth haggling. We were in and out w Straight to the point when we said what we wanted to pay and how much we were putting down. No drawn out back and forth haggling. We were in and out with our car in less than 45 mins. Veterans discount too Thanks. More

Un Exelente Concesionario!!!! El este dealer te ayudan a montarte en tu carro nuevo. Buscan la manera de ayudar al cliente independientemente dan lo mejor de ellos para que la pers El este dealer te ayudan a montarte en tu carro nuevo. Buscan la manera de ayudar al cliente independientemente dan lo mejor de ellos para que la persona salga de alli con su carro nuevo. More

Nothing but Awesomeness Everyone is always so kind and helpful when I visit, including the other customers. This dealership is far from my house, but I drive to Brandon becau Everyone is always so kind and helpful when I visit, including the other customers. This dealership is far from my house, but I drive to Brandon because I never have problems with them and they make sure I'm aware of everything my vehicle needs without taking advantage of me. More

Dealership in chaos This dealership seems to be experiencing what could only be called organized chaos. The lot is crammed to overflowing with cars. Employees seem to be This dealership seems to be experiencing what could only be called organized chaos. The lot is crammed to overflowing with cars. Employees seem to be wandering about in a daze. I was sent home in a used car that had no tail or brake lights (blown fuse and burned out tail/brake lights), no dash instrument lights (missing fuse) and a weak battery. When I tried to contact a sales manager, no one would return my call. I believe the sales rep did his best to give us a good buying experience but the problem lay with whoever was supposed to inspect the car before it was placed for sale on the lot. More