Brandon Hyundai

Excellent customer service The alternator in my Oulander went bad. After I called Bradon Mitsubishi, I had the car towed to them. It was very distressing for me been stranded f The alternator in my Oulander went bad. After I called Bradon Mitsubishi, I had the car towed to them. It was very distressing for me been stranded far from home. When I got there, Eugenio was already waiting for us. They took the car right in and started working on it. Very surprised that my car was taken care off, been a saturday. I was treated like family and kept comfortable and informed during my visit. This is what makes me want to buy another Mitsubishi. KUDOS to Eugenio and the service staff. More

Disappointed. I went to Brandon Hyundai on Saturday 12/22/18 with 2 issues with my 2015 $55000 genesis. Shop Forman Without taking it in a bay and examining it, Tol I went to Brandon Hyundai on Saturday 12/22/18 with 2 issues with my 2015 $55000 genesis. Shop Forman Without taking it in a bay and examining it, Told me the clicking noise coming from my genesis is common nothing to worry about. Has something to do with overdrive he said. How can a clicking noise coming from a $55000 luxury car be common? He also told me nothing is wrong with the parking assist that’s definitely not working properly, service manager there witnessed my demonstration showing it is not working...again without taking it in a bay to examine it Shop Forman said I should read my owners manual. Eventually after a second trip back that same day after I gave it some thought and wasn’t satisfied with what I was told, they took my car to hook up to a diagnostic computer. I was told I would have to bring it back again after I replace the spare tire I had to use due to a blow out the day before. the diagnostic result was scewed due to the spare tire. More

Great experience Worked vary hard for my wife and I to get us to a comfortable price we needed. They were very accommodating. Would definitely suggest this dealer. Worked vary hard for my wife and I to get us to a comfortable price we needed. They were very accommodating. Would definitely suggest this dealer. More

My experience at Brandon Hyundai Mitsubishi My car broke down the night before, hence my reason for walking into Brandon Hyundai Mitsubishi. Note that I know for sure my personality may have not My car broke down the night before, hence my reason for walking into Brandon Hyundai Mitsubishi. Note that I know for sure my personality may have not been at its best - only if Rich Hopp knew. For sure I knew he was probably going to have a hard time with me. On the contrary, the opposite happened . He was patient and listened to every detail that I needed in this new car. My experience was painless - definitely not the crueling experiences I’ve had before. Great Job Rich Hopp in making my experience a good one. More

Quick and friendly service I was greeted quickly and escorted to the lobby. Oil change was completed in a reasonable time and the service was great!! Complimentary coffee and mu I was greeted quickly and escorted to the lobby. Oil change was completed in a reasonable time and the service was great!! Complimentary coffee and muffins was also a plus! More

In and out with no hassle My service rep was very knowledgeable and helped me with all of my issues. He was able to get an item ordered under my warranty and I didn't even know My service rep was very knowledgeable and helped me with all of my issues. He was able to get an item ordered under my warranty and I didn't even know it was covered! Thanks everyone. More

Great! Great Customer Service! Very professional and everything was done in a timely matter. The waiting area is very comfortable. The price for the servic Great Customer Service! Very professional and everything was done in a timely matter. The waiting area is very comfortable. The price for the service is very fair. More

Need to improve Youll have up a sign saying giving free multi inspection checks. I came to you because i have a hyundai and my best bet is to trust youll as ull are t Youll have up a sign saying giving free multi inspection checks. I came to you because i have a hyundai and my best bet is to trust youll as ull are the dealership. I didnt felt i was given the service i needed. I was told everything in my car is in good condition etc. I came to check if my battery is dying because the car was given starter issues. I felt this was the only thing that was serviced because i said so. I wasnt given my inspection sheet stating that my car and all part are in good shape. I am thankful for the diagnosis and for the change in battery, however the cost for the battery and to put it in being $286 is ridiculous. Batteries are not that expensive and neither is the service fee. I mentioned that the tire pressure symbol has been on my dashboard for months and was told they adjusted it you just need to drive 5 miles and it should be off. Its almost 5 days now and its still there. If your work time says 9 to 6 or whatever please be meticulous at 9 as well as up to 6. We should not slack off and give folks a fly by night car inspection because its almost time to go home. I am appealing to the company to do better! More

Service Eugene listens to his customer. He goes out of his way to make everything right. He's hardworking and 100% committed outstanding customer service. Eug Eugene listens to his customer. He goes out of his way to make everything right. He's hardworking and 100% committed outstanding customer service. Eugene delivers each and every time. More

Great service Great and professional service delivered by dedicated staff.I would patronize the workshop any day ,any time.Keep the functionality of the shop well g Great and professional service delivered by dedicated staff.I would patronize the workshop any day ,any time.Keep the functionality of the shop well greased .Kudos to all. More