Brandon Hyundai

Survey Everyone in the service department was very kind and helpful especially the Chi as you check out. Did not get his name unfortunately.As far as the ne Everyone in the service department was very kind and helpful especially the Chi as you check out. Did not get his name unfortunately.As far as the new car area they get a 0.I was looking at new the Genesis, and everyone passed by me, and not one offered a word ....of are you shopping for a new car etc.I walked through the lot, and the same thing nobody approached me and asked if I needed help or if I was looking for a new car. That’s the first time that’s ever happened when I’ve been over there. The good marks are for service... not sales More

Satisfied Greetings from when I walked inside feeling welcomed. From ismel and Ed my overall experience was amazing information was introduced as needed. Also J Greetings from when I walked inside feeling welcomed. From ismel and Ed my overall experience was amazing information was introduced as needed. Also Joey I can see team work in the facility. I didn’t see Ishmael name under employees that helped me he sold me the vehicle and he gets 5 stars as well More

Nice and Courteous Sales Staff and Manager I enjoyed my Salesman , Marc . He was very nice and eager to help me . Joey in Finance was also nice and helpful. Thanks to everyone and God Bless . I enjoyed my Salesman , Marc . He was very nice and eager to help me . Joey in Finance was also nice and helpful. Thanks to everyone and God Bless . More

Two for one Came in to buy wife a new SUV. Ending up to buy two. Sales people. Too the manager all helped and made our visit good. All stayed till after 9pm .mo Came in to buy wife a new SUV. Ending up to buy two. Sales people. Too the manager all helped and made our visit good. All stayed till after 9pm .mo and the Mitsubishi manager helped us to the car and saw us off.. you just don't get that anymore... More

Brandon hyaundai good service I take my hyaundai sonata sport in for service that includes oil change and tire rotation. The wait time wasn’t too long and the service guy did t co I take my hyaundai sonata sport in for service that includes oil change and tire rotation. The wait time wasn’t too long and the service guy did t come out and try to sell me services I didnt need. I only take my car to the dealer for my oil changes. More

I really like the way they treat me. Because I got what I was looking for. Specific the brand the model the year and most of it I was looking for the limited edition. Because I got what I was looking for. Specific the brand the model the year and most of it I was looking for the limited edition. More

A 2 hr “advance made appt” went from 9am until 6:30 pm I’m too exasperated to write all of the problems that occurred on this scheduled appt. Just a regular check up and to fix two items that should have b I’m too exasperated to write all of the problems that occurred on this scheduled appt. Just a regular check up and to fix two items that should have been fixed a year ago at same appt but at that time they blew me off saying they were too busy! The actual SAFETY RECALLS from last year, that they said were “taken care of” and noted so in the computer, WERE NOT! I actually told my service manager about one of them having to do with the brake like and a plug that came out and drained my battery (a new one) that my neighbor jumped twice but it wouldn’t hold. So I had to go purchase another new battery for my car because of this!!! The fact that my door wouldn’t lock when I needed it to be, or unlock just the same, was also not fixed a year ago but was at this appt. The actual problem for my charging ports (not even looked at last year) was due to a loose wire! That also caused my own safety to be in jeopardy! Every update I received added another “2-2.5 hrs”. I remained at dealership until 12:15pm (should have been done) but was told they needed another 3hrs, so the shuttle van drove me home (6 miles away). I waited and then called at 3:30 and was told I’d get a call from shuttle driver soon. At 3:45 he called to say he’d be here at my home in 45 mins. He arrived at 5pm and THEN DROVE ME to puck up a women 45 mins in rush hour traffic (not telling me this at 4pm call) and THEN another 25 mins out to pick up a man who was driven to play golf 19 miles fromdealership! We finally got to dealer at 6:30 pm! Side note: to pass time I was looking at new cars in the morning. Not one salesman approached me, some were outside smoking, another sitting inside a new car doing something in his phone. It was a new hire, young 23 Brennan, who very professionally said hello to me later at the coffee station. I went for a test drive with him and he was going to get me a final price on the car we test drove. I didn’t receive a call from him until 6:15 pm (while I was kidnapped in their shuttle van). I told him, if the service department sucks and that means mechanics, then I’ll buy my new car from a better quality dealership. If this one swings the pendulum to a more positive experience, I told him that I’d buy from him in a heartbeat! NOTE-The same salesman who originally sold me this used car and sexually harassed me that day and every service call (why I brought it only once a year) was there today and was literally stating me up and down as if undressing me! Every single female he saw, he gawked at and kept on staring(with his mouth open/eeew). Total CREEP! More

Took less time than I expected. Pleasantly surprised!! There seemed to be a mixup in getting an appointment but once that was resolved, I was in and out in less than 20 min! Eugene made sure I was satisfi There seemed to be a mixup in getting an appointment but once that was resolved, I was in and out in less than 20 min! Eugene made sure I was satisfied and good to go. More

Perfect Didn’t feel rushed. Everybody was great. Had no issues. Test drive was fun. Enjoyed working with Bryan and Heather. They make a great team Didn’t feel rushed. Everybody was great. Had no issues. Test drive was fun. Enjoyed working with Bryan and Heather. They make a great team More

Great Professional excellent customer service and knowledgea I am happy with the service received very professional and knowledgeable Additionally everyone was very friendly And to Stephano’s manager for hi I am happy with the service received very professional and knowledgeable Additionally everyone was very friendly And to Stephano’s manager for his support Finally I am happy with my new car Thank you More