Brandon Hyundai

The service at this dealership is below terrible, and I would avoid at all costs. I serviced my vehicle (Hyundai Palisade under warranty) for over 2 years and there have been constant scheduling issues, de would avoid at all costs. I serviced my vehicle (Hyundai Palisade under warranty) for over 2 years and there have been constant scheduling issues, delays, poor communication or lack of it, and poor work. It was common to call and hit voicemail and not get a response for a day, or two, or four, while the vehicle was in service. It was common to have the same issue fixed multiple times for the same problem. In the end I had the vehicle in for repairs for six weeks and the next day I took it home it broke for the same issue. Overall just an unprofessional business. More

Buying a new car can be stressful. Nathan and Malik made the process easy and genuine. I really appreciated the extra efforts: After first calling about a car, Nathan immediately went Nathan and Malik made the process easy and genuine. I really appreciated the extra efforts: After first calling about a car, Nathan immediately went out and took a live video of the car I asked about. Malik was kind, informative and put me at ease about all aspects. These two gentlemen were exceptional. More

Harrison was very professional and still friendly. Explained any our questions. We did buy a SUV that day so I’d say he’s a very good sales person,😊 Explained any our questions. We did buy a SUV that day so I’d say he’s a very good sales person,😊 More

Very quick and friendly staff. Very attentive, went above and beyond to get the correct information and answers. Very attentive, went above and beyond to get the correct information and answers. More

Everybody was very nice. My service was done in a timely manner.I will gladly return for my car needs. My service was done in a timely manner.I will gladly return for my car needs. More

Very nice people my car is fix run like new all my sensor all clear nice job all clear nice job More

Too expensive service and waiting times can be improve. Customer service guy was very nice. Customer service guy was very nice. More

First time at this dealership for servicing my vehicle. But even with unexpected problems to deal with, they went above and beyond in their service. But even with unexpected problems to deal with, they went above and beyond in their service. More

I don’t remember if this said service or sales but I brought my car in because my airbag light wasn’t working. While I was there, I decided to ask them to also check out my AC because it stoped blowing brought my car in because my airbag light wasn’t working. While I was there, I decided to ask them to also check out my AC because it stoped blowing cold when I was sitting still. I was told they found a leak in my AC, but now my AC doesn’t work at all after getting my car back. When I talked to sales about it, I was told it was common knowledge that the way they find a leak can make it worse. That is not common knowledge or else I would have said to not touch it. My plan was to get a new car soon and I was looking at another Hyundai. But knowing this is the dealership I’d have to use, I’ll probably not be getting another Hyundai. I asked my usually mechanic about the situation and my neighbor who is a former mechanic and they both said there is something sketchy is going on. Not to mention the sales rep and sales manager were demeaning when explaining, like I was a four year old not listening. More

Checkin was quick. Customer waiting room comfortable. Maintenance tracking software needs to be updated to reflect true car progress Customer waiting room comfortable. Maintenance tracking software needs to be updated to reflect true car progress More