6,674 Reviews of Brandon Hyundai - Service Center
I recently had the pleasure of working with the service team at Brandon Hyundai, and I must specifically commend Abel Gómez for providing an exceptional experience. From the moment I arrived, Abel and the team at Brandon Hyundai, and I must specifically commend Abel Gómez for providing an exceptional experience. From the moment I arrived, Abel and the entire team were professional, courteous, and genuinely dedicated to ensuring my satisfaction. Abel stood out for his patience and attention to detail. He took the time to thoroughly explain every step of the service process, making sure I fully understood the work being done and why it was necessary. His clear communication and willingness to answer all of my questions demonstrated not only his expertise but also his genuine care for customers. What impressed me most was Abel’s commitment to transparency and his ability to create a sense of trust. Despite the busy environment, he made me feel like a priority, never rushing through explanations or decisions. This level of personalized attention is truly rare and speaks volumes about his professionalism and dedication. I wholeheartedly recommend the Brandon Hyundai service team, and especially Abel Gómez, to anyone seeking high-quality vehicle care paired with outstanding customer service. Abel sets a high standard for what a service professional should be, and I am grateful for his help and expertise! More
Came in with the check engine light on and they were able to determine exactly what the issue was and resolve it. Also there was a recall in for my model that they went ahead and took care of as well to determine exactly what the issue was and resolve it. Also there was a recall in for my model that they went ahead and took care of as well More
Appointment time was kept told me the estimated time of repair everything worked out great no complaints repair everything worked out great no complaints More
Donnie was awesome. He kept me calm through my whole panicky experience and my vehicle is back on the road after another shop said the motor was seized. He kept me calm through my whole panicky experience and my vehicle is back on the road after another shop said the motor was seized. More
My history with Brandon Hyundai dates back to 2014. Service has improved with new owners, but is still bad. The service manager told me he was there to protect his employees, not his customers. The Service has improved with new owners, but is still bad. The service manager told me he was there to protect his employees, not his customers. The service department rarely answers their phones. Policy has changed without notifying customers. New hidden service fees were added without informing me. I recommend going to Courtesy Hyundai of Tampa to buy or service your Hyundai. The parts department was great. More
Ed was the best! He took great care of us and made the process as painless as possible. We will be requesting on future visits! He took great care of us and made the process as painless as possible. We will be requesting on future visits! More
My experience at Brandon Hyundai was great. I was skeptical because the Hyundai in Tampa isn’t great but I was pleasantly surprised with the Brandon location. Great communication and prompt and I was skeptical because the Hyundai in Tampa isn’t great but I was pleasantly surprised with the Brandon location. Great communication and prompt and professional service. More