Brendan Kenny
Brendan Kenny at Brandon Hyundai
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Brendan Kenny

Parts Advisor

Brandon Hyundai

9915 E Adamo Dr
Tampa, FL 33619

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10 Reviews
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10 Reviews

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10 Reviews of Brendan Kenny

April 11, 2024

Dealership Rating
Employee Rating

They were very helpful and kind people. I enjoyed my service and their knowledge. Would recommend to anyone. More

by maheshgor61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 15, 2023

Dealership Rating
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Jerry was a great help. Kept me updated through out my experience. Thank you very much More

by haydenplouffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Irizarry, Greg Bryant, Richard Bryan, Wayne Joyner , Jeffrey Tannous, Jerry 5 stars

September 30, 2023

Dealership Rating
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Work was done ahead of said schedule. Service was professional and on pount. Thank you More

by MILEJAMES01
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Workmanship
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Service Communication
Recommend Dealer
Yes

May 25, 2023

Dealership Rating
Employee Rating

The dealership team members are great! I called because the dealership because the oil plug from my Kona came off while on the road. The person I spoke with told me to bring the vehicle in More

by Rafael
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 11, 2021

Dealership Rating
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I loved my experience there! I would def go back to have more done to my car. Thanks More

by ANNETTEORTIZ921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ebb Williams , Jason Dillion

November 09, 2021

Dealership Rating
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This dealership is attentive, caring and efficient. Everyone was in a good mood. Harold explained what my car needed in detail, kept updating me and didn't take longer than necessary to get it done. More

by Nesshii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heather Willis, Michael Irizarry, Greg Bryant, Richard Bryan, Wayne Joyner , Harold De La Cruz, Jason Dillion, Chris Foster, Tony Jones

December 17, 2020

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Employee Rating

Service was good but it could have been cleaned after the service was complete... vacuum and a wipe down would have been nice. Thank You More

by DIAMONDSUMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 11, 2020

Dealership Rating
Employee Rating

I don’t like beating around the bush so, since the new owner took over the dealership has improved tremendously I’ve made it a point to talk with Mario in the service department. in the past I had some is More

by orange1340rocket@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 02, 2020

Dealership Rating
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good sales , very cooperative service dept. service squeezed me in to correct defect that occurred in first 1000 miles of purchase. Blind side alert item had factory recall. Was not notified abo More

by debman-rei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stefano Santini , Kegan Mayers , Jason Dillion, Chris Foster, Andrew Placido

December 26, 2019

Dealership Rating

Horrible customer service, zero communication, horrible sales/financing/service departments. They make false promises and then call you the liar. I advise you find a different Hyundai dealer. It’s the More

by Jenzim1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mario Otero, Heather Willis, Richard Bryan , Harold De La Cruz, Josh Kawcak, Kaylin Stapchuk, Luis Tejeda

Jan 21, 2020

Brandon Hyundai responded

Good afternoon, I apologize but the part has not arrived yet. The ETA we were provided for the part to arrive was 01/20 but there has been a delay. I just spoke with service and parts regarding this. They are going to see if there has been an updated ETA issued yet. I apologize for the delay but with your vehicle being a new model, we can only acquire parts as they become available from the factory. As soon as it arrives, they will call you to make further arrangements. Thank you so much for your patience and understanding!

Jan 21, 2020

Jenzim1986 responded

You guys are pathetic. It’s been 3 months since I’ve bought this damaged xxx and have received 5 different arrivals dates already and your still telling lies!! O well you guys don’t seem to care so I guess I will go fill out my Hyundai review now I’m done giving you people chances to make this right. Also The “ its a new car” excuse is being overused by you guys, Hyundai is producing these cars by the hundreds this part is not on short supply, I was able to locate it in 5 minutes.... nice try.

Jan 21, 2020

Brandon Hyundai responded

Good afternoon, I do sympathize that you purchased your vehicle in December and due to the first spoiler we received arriving damaged, it has further delayed our progress of having yours replaced. However, we have tried our best to remedy this for you and get this handled as quickly as possible because we do care about our customers. Again, I apologize that the first spoiler we ordered arrived to us damaged. I also apologize that we have to order our parts from the factory; we can't just order one online from anywhere, it has to be a warrantied part from Hyundai. I apologize that every warehouse nationwide did not have any in stock and we have no choice but to wait on the factory, but we did put a rush on it. We understand this has escalated so we are doing everything in our power to rush this for you. We understand your frustration, and have been in communication from your initial response and have tried our best to get you a new spoiler and correct this. As I mentioned in prior communication parts on "back order" means there are none available. Thank you for your time and I hope you have a wonderful day.

Jan 21, 2020

Jenzim1986 responded

As far as you stating you have been keeping us informed... that is incorrect. If it wasn’t for ME constantly reaching out to YOU I would not have heard anything from you, I would still not know anything IF I left it up to you. IF this was so important to you, you would have called yesterday to tell me the ETA YOU gave was incorrect, but once again I have to reach out to get a status update as usual. I have a call/complaint in to Hyundai now. Maybe they’ll be able to get something done or force you to take it off another car.... seeing this repair is stated in our contract with you and had yet to be fulfilled by you.... that’s a breach of contract.

Jan 21, 2020

Brandon Hyundai responded

Again, we do apologize. I am working with what I have. All I am given is the ETA meaning estimated time of arrival. We can only go by the ETA we are provided which can change from the manufacturer. Which means that we can only provide you an update when parts department is updated, latest update part will be in January 30th (9 more days). As soon as the part arrives here, I can promise you we will call you to let you know that it's arrived and everything is well with it. We will then send it for paint and contact you again to schedule an appointment for the installation. If anything is to change with ETA I will also provide you an update.

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