Brandon Hyundai - Service Center

I recently took my Sonata in for a fuel pump issue that is covered under Hyundai's extended warranty. The service Rep Chad was very good at communicating throughout process. Brandon Hyundai takes good care is covered under Hyundai's extended warranty. The service Rep Chad was very good at communicating throughout process. Brandon Hyundai takes good care of their customers. More

Even though the service center is in disarray they were able to get to my vehicle promptly. Love that they had attendants to help get you checked in. Great service! able to get to my vehicle promptly. Love that they had attendants to help get you checked in. Great service! More

They mad getting my windows very easy. Sent over the sales slip, pro shop knew who I was and got the job done. Sent over the sales slip, pro shop knew who I was and got the job done. More

Ended up raining so appointment got pushed back of course can’t prevent bad weather, service workers did a good job can’t prevent bad weather, service workers did a good job More

The employees were nice and the oil change and tire rotation was done in half the time they originally said so very pleased with the customer service and service. rotation was done in half the time they originally said so very pleased with the customer service and service. More

Check in was crowded but not too long. Shuttle service to work is much appreciated. Car was done on time and shuttle extended their hours by 15 minutes to pick me up, very pleased. Shuttle service to work is much appreciated. Car was done on time and shuttle extended their hours by 15 minutes to pick me up, very pleased. More

The service was great but due to the extremely slow construction, the customer courtesy waiting area sucks and the drop off area is way to limited. As much as I hate the service people at the dealershi construction, the customer courtesy waiting area sucks and the drop off area is way to limited. As much as I hate the service people at the dealership on Hillsborough Ave & Dale Mabry, I will go back there until they complete the year long construction. More

Joseph Dido, no quiere arreglar mi carro cuando se le ha dicho que algo suena mal y dicen que no encuentran nada y mi carro solo tiene 15,000 millas está nuevo prácticamente , esto me frustra por que yo ten dicho que algo suena mal y dicen que no encuentran nada y mi carro solo tiene 15,000 millas está nuevo prácticamente , esto me frustra por que yo tengo que lidiar todos los días con ese sonido y lo más triste es que mi carro tiene garantía More

They got me in and out in quality time. Mario was customer focused and handled everything well. Mario was customer focused and handled everything well. More

Customer service was lacking and the representative had a negative attitude about an add on I had and failed to let the mechanic know the issue so nothing was fixed or resolved. negative attitude about an add on I had and failed to let the mechanic know the issue so nothing was fixed or resolved. More