Brandon Hyundai - Service Center

Jeff was amazing Jeff went out of his way to ensure all my needs were met! I even through a last minute request at him and he went out of his way to get it done! Jeff went out of his way to ensure all my needs were met! I even through a last minute request at him and he went out of his way to get it done! More

excellent experience ! Patrick explained everything clearly and kept me informed of status as I waited. Gave me information regarding additional service items that my car n Patrick explained everything clearly and kept me informed of status as I waited. Gave me information regarding additional service items that my car needed. But was not pushy . Great Job everyone! More

HAPPY WAITING TIME!!!! VERY PROFESSIONAL IN THEIR WORK . QUARTERS FOR SERVICE WAITING WAS COMFORTABLE AND HAD NEEDS THERE TO DRINK COFFEE OR ANY BEVERAGE ALONG WITH SNACKS VERY PROFESSIONAL IN THEIR WORK . QUARTERS FOR SERVICE WAITING WAS COMFORTABLE AND HAD NEEDS THERE TO DRINK COFFEE OR ANY BEVERAGE ALONG WITH SNACKS WAS GOOD PUBLIC RELATIONS ON PART OF THE COMPANY. EVERYONE GREETED YOU IN SOME FORM AND FASHION. ENJOYABLE WAITING TIME FOR MY SERVICE OF MY CAR. More

Customer Focused and Caring I was traveling through when a major hybrid warning came on. I was pretty desperate and knew I had no appointment, no relationship , and it was a Satu I was traveling through when a major hybrid warning came on. I was pretty desperate and knew I had no appointment, no relationship , and it was a Saturday! John was totally amazing! He really listened to me and went to bat to get me taken care of as quickly as possible. The dealership fixed my problem while I waited comfortably in their lounge. John came back several times to give me updates. It was a 2 hour major repair. What he did and the way he treated me gave me confidence that the problem was being properly and efficiently handled. I never had any concern that I would break down after I left for the 10 hour trip home. I learned John had only only worked there 2 weeks. Never change your attitude! It was so refreshing to find that level of care and professionalism. You are lucky to have him. More

Great customer service Heather Willis the Customer Relations Manager at Brandon Hyundai took care of my concerns and made my situation right. Thank you, I will be back. Heather Willis the Customer Relations Manager at Brandon Hyundai took care of my concerns and made my situation right. Thank you, I will be back. More

First time at this location Jonathan was really healpful. As well as the gentleman in charge of the shuttle, Im sorry to have forgotten his name. But they both made my experience Jonathan was really healpful. As well as the gentleman in charge of the shuttle, Im sorry to have forgotten his name. But they both made my experience extremely enjoyable. This was my first time at this location and I cant wait till my next service. I had an oil change and tire rotation done in a little over an hour without a scheduled appointment. They were fast efficient and affordable. Luckily I lived close enough to be shuttled to and from my house while I waited. Thank you so much! More

Service The experience was very good except for the long wait, but they had to get a tire which was not in stock at dealership. Harold was an excellent Servi The experience was very good except for the long wait, but they had to get a tire which was not in stock at dealership. Harold was an excellent Service Rep and made sure I had a ride to and from the dealership. More

Efficient and easy!! Harold was very helpful and courteous! This was a great experience! I brought my car in as the malfunction indicator lamp was on- the checked it out, Harold was very helpful and courteous! This was a great experience! I brought my car in as the malfunction indicator lamp was on- the checked it out, changed the oil and best of all there was no charge as it was under warranty ! More

Appreciation and recognition Despite having moved to Sarasota I’ll continue to choose your service department, since I’ve always received the the most professional and courteous s Despite having moved to Sarasota I’ll continue to choose your service department, since I’ve always received the the most professional and courteous service and attention of my vehicle. I can trust your employees to extend their excellent expertise when recommending necessary or up coming service issues. Mr. Harold De La Cruz attended to my needs in such a polite and efficient manner. It was a sincere pleasure to communicate my issues and in the end leave once again with total praise and appreciation of his time and attention. Kudos to Mr. Vaughn Bailey, who introduced me to your new fleet of automobiles. I’m not considering a new car in the near future, but if and when, it will be another HYUNDAI. More

Excessive oil consumption I gave the rating based on my experience. The answers that I received for my Sonata, burning excessive oil at 50,000 miles, was not at all acceptable. I gave the rating based on my experience. The answers that I received for my Sonata, burning excessive oil at 50,000 miles, was not at all acceptable. My second Sonata purchases from this dealership. The 2.4 theta is known for problems and Hyundai doesn't want to commit to doing anything but an oil consumption.test. I am 70 years old and not a happy owner. More