Brandon Hyundai - Service Center

Won't be going back. After they asked me to come in for my 1,000mi check up & told me i would have my window replaced, i get there and there was no window. I even reminded After they asked me to come in for my 1,000mi check up & told me i would have my window replaced, i get there and there was no window. I even reminded the person that made my appointment. I go back a wk later & then the lender vehicle wasn't there. I called for DAYS and was told I'd get a lender car since i live 30min away and i have a 2yo, the service was going to take 3hrs. Get there and there when they open & there's no lender vehicles. The guy was super nice though and got everything done as quickly as possible and i was out at exactly 3hrs. But i never got my paperwork. I thought maybe they email it to you. A week later, 7 phone calls, & probably 2hrs worth of being on hold or transferred and i still haven't gotten a copy. They tell me every day i call that I'll get the email by the end of the day and they never do. As you know, if i don't keep up with this paperwork it will void my warranties. Highly satisfied with the guy who actually serviced my car (it wasn't corey), highly unsatisfied with everyone else. More

Service Review I have been coming to Brandon Hyundai for over a year now, from Orlando, for service on my car. Corey Leasure is an incredible advisor and always make I have been coming to Brandon Hyundai for over a year now, from Orlando, for service on my car. Corey Leasure is an incredible advisor and always makes me feel like a valued customer. Even at the last minute, he is always able to get me in and make sure I get the quality service my vehicle deserves. I will continue to return and bring my vehicle to him and his team of guys. Thank you Corey, see you in January! More

Service They did well except for contacting me after telling me they would call me back after an issue I raised with them. I would have liked to have received They did well except for contacting me after telling me they would call me back after an issue I raised with them. I would have liked to have received a call back. More

Car maintenance We had appointment for the car. 3 service person in there little office ignore us. Service person left for the day and did not tell us our car was do We had appointment for the car. 3 service person in there little office ignore us. Service person left for the day and did not tell us our car was done. They could not find the paperwork and did not wash the car. Very incompetent people More

Very friendly staff Once you get the guys out of there little offices.... (outside) the mechanic that worked on my car , very nice, knowledgeable made sure i understood.. Once you get the guys out of there little offices.... (outside) the mechanic that worked on my car , very nice, knowledgeable made sure i understood... More

Amazing! Customer service was extremely helpful. Dan White was amazing! The customer service rep told me to ask for him. As soon as I told him what was going o Customer service was extremely helpful. Dan White was amazing! The customer service rep told me to ask for him. As soon as I told him what was going on he said give me an hour, I’ll fix it right now! He was super knowledgeable and helpful and fixed it within the hour. I’m very grateful for Dan! More

Excellent service You guys never disappoint me, Mario is an excellent service advisor!!! As well as everyone in your location. Please keep the good work Regards Nel You guys never disappoint me, Mario is an excellent service advisor!!! As well as everyone in your location. Please keep the good work Regards Nelson More

Poor service I took my car in on 10/11/18 because the radio stopped working but they said i needed a new one. I pickedup my car that afternoon the next day 10/12/ I took my car in on 10/11/18 because the radio stopped working but they said i needed a new one. I pickedup my car that afternoon the next day 10/12/18 and the check engibe light came on around noon after work i was driving home when the car wouldn't movenot even pressing the accelerator. I have no idea what went wrong from the time i picked up my car and the next day. Thid is the secibd time i have taken my car yo them and something other then what my car is getting work for something else happens to my car after i pick it up from this dealership. More

Good people. I had a great experience visiting Brandon Hyundai. My service representative Jay has great customer service. Everyone was nice and welcoming. I would I had a great experience visiting Brandon Hyundai. My service representative Jay has great customer service. Everyone was nice and welcoming. I would come back More

Service with a smile Brought my car in to repair the front which was hit in the parking lot by an unknown person, I got there they greeted me with a smile, the car was rep Brought my car in to repair the front which was hit in the parking lot by an unknown person, I got there they greeted me with a smile, the car was repaired in a short time. More