Brandon Hyundai - Service Center

Run dont do it! I should have went with the reviews. After i finally got to talk to the service adviser on the phone he said he left me 2 messages, not. No worries i got u. What about the rental car? No After i finally got to talk to the service adviser on the phone he said he left me 2 messages, not. No worries i got u. What about the rental car? No worries ur warrenty is paying it. I am still paying $10 a day for hertz insurance. I will call u when it is ready. Òk please make sure u call me not your other client phone number. Ok i have 813***-**** yes that is mine not813-772-****! Please make sure u have it i dont want to keep paying $10 a day, with all these other things u found wrong, that my extended warranty doesnt pay for $498. Worth. No i will call u. 3 days later my friend calls me hey i am here bc something is wrong with the car i bought 1 week ago, and ur car is finished, just sitting there i said is there a number in the window or anything? She replied no. So I told her I will call right now. I called spoke to 2 different people first one was a man second was a woman neither one could find my name in the system or my phone number must say after 10 minutes of this going on I wasn't too happy I told the lady nevermind quit looking I will go ahead and come by there myself mind you I live 20 minutes away. I go up there and sure enough my vehicle is ready. I go to the service guy and he said oh I just called and left you a message on your phone your Outlander is ready. I was so hot and mad that I couldn't say a word except here is my credit card pay up what I owe make sure my car the rental from Hertz is not charged anymore Insurance fees. He ensures me that it wouldn't. Can't wait to see my credit card bill on how many days I paid insurance on a car. I WILL NEVER USE THIS PLACE AGAIN! JENKIN'S IN BRADENTON IS MUCHbetter and dont tell u lies! More

FRIENDLY FAST SERVICE Very pleased with my experience! They get you right in! They communicated well on what needed to be done! They always take good care of me! No issues. Very pleased with my experience! They get you right in! They communicated well on what needed to be done! They always take good care of me! No issues. More

Very good I'm always pleased with the service I receive when I come into the dealership and hope to continue to receive excellent service to keep me coming back I'm always pleased with the service I receive when I come into the dealership and hope to continue to receive excellent service to keep me coming back. More

Pleasantly surprised! The first time I’ve had a pleasant experience. I was also pleasantly surprised by a fresh car wash. Mario kept me informed throughout the process. The first time I’ve had a pleasant experience. I was also pleasantly surprised by a fresh car wash. Mario kept me informed throughout the process. More

Mario is THE BEST! Very prompt service, no pressure, quality work. Mario is a great asset to your company. He is very informative and provide you the information you nee Very prompt service, no pressure, quality work. Mario is a great asset to your company. He is very informative and provide you the information you need to make a solid decision. More

Smart Key Programming I receive fast service for a special uncommon problem. Was worked in ahead of others who had more extensive service needs and longer service times. I receive fast service for a special uncommon problem. Was worked in ahead of others who had more extensive service needs and longer service times. More

Excellent service provided by dealer. Corey was very helpful suggested only recommended services. Happy with the service. I am regular customer since last 2 year’s . provided by dealer. Corey was very helpful suggested only recommended services. Happy with the service. I am regular customer since last 2 year’s . More

Great We have purchased 3 vehicles from Brandon Hyundai. Each purchase, service and visit had been outstanding. We look forward to doing business in the fut We have purchased 3 vehicles from Brandon Hyundai. Each purchase, service and visit had been outstanding. We look forward to doing business in the future. More

Poor communication and lack of follow up Major repair work was needed in my car, which took a month to complete. Never was I proactively called about status, only twice were my calls returned Major repair work was needed in my car, which took a month to complete. Never was I proactively called about status, only twice were my calls returned. I lost track of voicemails left, unreturned calls, and the like. The service work was fine and if I showed up in person, the people were helpful. Would not recommend to others as communication is free and should be a given in a service scenario like this. I received two requests for different experience surveys before the shop ever told me my car was done. More

try to understand i know there out to get the quota,s in making money got to make customer happy. though seemed to be pressured to make money. i know there out to get the quota,s in making money got to make customer happy. though seemed to be pressured to make money. More