Brandon Hyundai - Service Center

Exceptional customer service My customer service representative was Mario. He greeted me upon my arrival and told me everything would be taken care of as promptly as possible. H My customer service representative was Mario. He greeted me upon my arrival and told me everything would be taken care of as promptly as possible. He explained fully the service that was provided and thanked me for trusting my car service to Brandon Hyundai. His demeanor and professional are always greatly appreciated. Sam Taylor More

Great service We came in to replace the battery in our car and while we were waiting we looked at some of the new cars and decided to ask about a deal, we got a goo We came in to replace the battery in our car and while we were waiting we looked at some of the new cars and decided to ask about a deal, we got a good offer went home to think about it (no pressure sales) and the next day we bought a new car at a reasonable price. Happy! More

Great and quick service. Mainly because I desl with Alex Luc Mainly because I only deal with Alex Lucas. I have bought 5 new cars in 10 years there. I guess that will tell you why I go back. Mainly because I only deal with Alex Lucas. I have bought 5 new cars in 10 years there. I guess that will tell you why I go back. More

Xm radio problem I took my wife’s car in for a problem that it had since we bought it new. The Xm keeps saying intermittently various things like loading, weak signal I took my wife’s car in for a problem that it had since we bought it new. The Xm keeps saying intermittently various things like loading, weak signal , etc. I videotaped the problem and the service department said that they couldn’t duplicate the problem. I got in my car to leave and the problem was there. I called the technician over to show him the problem and he changed the antenna. It seemed to be ok but the problem soon showed up again and I took it back to the service department and they said they found an intermittent short in the wire harness and replaced it.The problem seemed to be ok but it soon came back so I took it back to the service department. While I waited in line for service, the radio started cutting out and said weak signal. I video taped it and told them about it. After waiting for quite some time they said that they couldn’t duplicate the problem and called Hyundai tech support and were informed that Hyundai would not pay to fix the problem. The warranty is for 100,000 miles. The car only has 5,300 miles on it and is only 2 years old. The dealer wants to fix it but Hyundai won’t pay for them to fix it. What good is a warranty if you don’t honor it. The dealer has always been great to me and fixed all of my warranty problems without any problems.This is the 3rd car that I bought new from this dealership and have been happy with them. I think the next step is to replace the radio. What, is a radio to expensive for Hyundai to replace?? I showed them the video of the radio and that I was in their parking lot but their hands were tied because Hyundai wouldn’t cover it.This makes me and my wife wonder what car will be our next?? More

Crappy It was not this from the start I have an appointment at 9:30 and I’m pretty sure my car didn’t get looked at till at least 12 pm. I have to call Dan a It was not this from the start I have an appointment at 9:30 and I’m pretty sure my car didn’t get looked at till at least 12 pm. I have to call Dan at least four times to get a hold of somebody to find out what was happening with my vehicle and then the shuttle service was late picking me up just not a happy experience and the fact that you guys do not have courtesy cars no more is ridiculous More

Found the problem right away and fixed it The only thing that botherd me is they did not wash and vacuum the car after fixing the car I believe that the vehicle should always be returned clean The only thing that botherd me is they did not wash and vacuum the car after fixing the car I believe that the vehicle should always be returned clean! More

Hundai Sonata Was a long time waiting for service, and after 3 hours I had to ask for my car, was ready but any employee came to me to release. Was a long time waiting for service, and after 3 hours I had to ask for my car, was ready but any employee came to me to release. More

Good service Timely and efficient, easy in and out, good customer service. Only negative I waited 10 min at the service drive up for someone to help me Timely and efficient, easy in and out, good customer service. Only negative I waited 10 min at the service drive up for someone to help me More

Great service. Great place with good people! I have been coming here since 2002 and have had good people to work with in sales and service. Thanks Great place with good people! I have been coming here since 2002 and have had good people to work with in sales and service. Thanks More

Great Dealer Recent service was excellent. We have acquired many vehicles from this dealer over the last six years and have never had a bad experience. Always very Recent service was excellent. We have acquired many vehicles from this dealer over the last six years and have never had a bad experience. Always very professional and helpful. More