Brandon Hyundai - Service Center

Informative, friendly job done in record time thank you I will be back. Service was great will be back. Service was great More

Fast, friendly and professional! Quickest service I’ve ever had from a car dealership anywhere! Quickest service I’ve ever had from a car dealership anywhere! More

My tech,Dave, was efficient and thorough. Understood my issues and effected resolution. Expedited completion. Understood my issues and effected resolution. Expedited completion. More

Dealer service line was quick and Carlos was very kind. Employee were all kind; opening doors and making sure I was alright. They found an oil leak but no pressure was placed to get it done ASAP, quote was Employee were all kind; opening doors and making sure I was alright. They found an oil leak but no pressure was placed to get it done ASAP, quote was given for service at dealer. Everything was efficient and a free car wash included was lovely. More

I took my 2009 Hyundai Santa Fe in due to a recall. The vehicle would randomly just turn off without warning, so I attributed that to the possible recall issue. After inspection they stated they could The vehicle would randomly just turn off without warning, so I attributed that to the possible recall issue. After inspection they stated they could not find anything outside of the recall issue, that would cause the vehicle to shut off randomly . They stated the recall and what I was experiencing was a separate issue. So, of course, my vehicle was kept longer than expected to diagnose the problem. Because I avidly stated there is an issue and my service agent said she pushed the technician to look further. They finally was able to find there was an oil switch issue. And they recommended some sort of flush, in which I declined and said I'd address it later, which is not on the paperwork and they stated it would be. The total charge was $367.34 with parts and labor. Which seems expensive to me, especially because the parts are relatively cheap according to the cost breakdown on the paperwork I received. They stated they gave me a break on the diagnostic fees as well. According to reports there have been issues with my vehicle type cutting off randomly and there is a law suit pertaining to it. I did advise my service agent but she didn't make a comment stated that I would have to pay for th service and my extended warranty company wasn't going cover the charge. And to top things off, when I went to go pick up my vehicle the staff acted as if they didn't want to cash me out. I was the only one waiting to be checked out and one representative told another, when asked if they could help me, "you'll have to wait I am in the middle of something" so not only was I waiting longer than I should've been the customer service was awful! No acknowledgement. Just simply acknowledge his coworker by saying to her I'll have to wait! Truly not a good experience all around. Do better! More

I had a great experience with Ed at the service department. He resolved my issue from another service member and my car was fixed under warranty. department. He resolved my issue from another service member and my car was fixed under warranty. More

I have an electric car and It's hard to get parts. ..(They usually don't need any). Got a loaner car until my car was fixed. Have my car back now and it's running great! ..(They usually don't need any). Got a loaner car until my car was fixed. Have my car back now and it's running great! More

Donal Seufzer is a phenominal service representative Always keeping the customers first. A great person to work with. Always keeping the customers first. A great person to work with. More

I took my car in without an appointment and was able to get my car serviced for the problem that was occurring, The service representative took care of it in timely manner. I am very happy with the service get my car serviced for the problem that was occurring, The service representative took care of it in timely manner. I am very happy with the service provided and will continue to take my car back for any additional services. More

I was able to schedule an appointment for the next day. My daughter and I were greeted by someone in the drive and soon after by my service advisor Ed. Ed did an amazing job listening to my daughters con My daughter and I were greeted by someone in the drive and soon after by my service advisor Ed. Ed did an amazing job listening to my daughters concerns and got them all addressed or a resolution by the time we picked up at the end of the day. More