Brandon Nissan

I just wanna give God thanks for my brother Tony Jones. I just wanted to say how much I appreciate how much my brother has done in assisting me to get my heart desire and thank God for my brother, thank G I just wanted to say how much I appreciate how much my brother has done in assisting me to get my heart desire and thank God for my brother, thank God for the Nissan Dealership and all that help to accomplish my heart desire, thank you and my prayers and everyone that assist me that the Lord with also bless them in Jesus name thanks again, and God bless you especially my brother Tony Jones thanks! More

Service was great, they were very patient and stayed late to get my deal done. Tony was the salesperson and he was fantastic. to get my deal done. Tony was the salesperson and he was fantastic. More

Horrible and dishonest. We scheduled a test drive and were assured the vehicle was there with three different phone calls from them and they have the keys for it their hands We scheduled a test drive and were assured the vehicle was there with three different phone calls from them and they have the keys for it their hands. Drove an hour to get there and see nothing but shady greasy salesman waiting to pounce. We go in and of course the person that is supposed to help us is busy but another "manager" will help us. We ask to look at the truck while we wait, they say it is in the back. Eventually another "manager" comes and tells us they just sold it an hour earlier but they have other cars for us. They did not have the courtesy to tell us it wasn't there, nor did they have the courtesy to say it was sold even though I was assured they had the keys set aside for us. Typical sleazy used car salesman who just want to make a sale. More

This dealership is not a good choice. Their communication is lacking and then the prices are not even close to what is advertised. Their communication is lacking and then the prices are not even close to what is advertised. More

Don’t bother using their online parts department (DBA Nissan Parts Overstock). Very incompetent. Was directed there by Nissan website to order accessories for my new Nissan Frontier. First I placed an or Nissan Parts Overstock). Very incompetent. Was directed there by Nissan website to order accessories for my new Nissan Frontier. First I placed an order for running boards, hitch receiver cover, and exhaust tip. Without contacting me they cancelled the entire order. I called and asked why. They said the running boards were on back order. Not sure why that would cause them to cancel the entire order. In the mean time I placed another order for front and rear kick plates. I received an email stating the order was ready for pick up. I drive close to an hour to the dealership to pick up the parts on a Saturday. The guy behind the counter did a brief scan of the back room and said he couldn’t find them and it appeared he had no interest in trying to find them or track them down. He said come back Monday when the online guy is here. I filed a PayPal dispute on Saturday to get a refund. I finally had to call the dealership Monday for a refund. A woman who answered looked up my order and said it was showing on hold. I asked why. She said well it looks like you left us a pretty bad review. I was like yeah. She puts me on hold and connects me to the online order guy, who finally refunded my money. I asked what happened on Sat as to why the guy couldn’t find my part. His response was I don’t know. Incompetence and terrible service all around with zero remorse or attempt to make things right. More

Worse dealer with rude management. Sold me an unsafe car with old tires. Horrible experience. Sold me an unsafe car with old tires. Horrible experience. More

I visited Brandon Nissan to look into purchasing a 2024 Nissan Murano Platinum. After going over there inventory, they didn't have anything I liked. Mike my sales rep found me on at another dealership. He Nissan Murano Platinum. After going over there inventory, they didn't have anything I liked. Mike my sales rep found me on at another dealership. He said before they have it shipped to them I would need to go over my payment options. When we took care of that I told him I didn't want it if it didn't have CHROME WHEELS. Repeat CHROME WHEELS. When it was delivered it didn't have the chrome wheels I was promised. Of course they said they will get them m. Two weeks later now they say they can't switch them because of some friggin liability issues. The bottom line they down right out lied from the beginning. Don't trust them. Than the finance guy also turned out too be a liar, but that's another whole story. Drive the extra mile to another dealership to purchase your new Nissan. Stay away from Brandon Nissan. More

Among the worst experiences ever with a car dealer. I Was outright lied to by Thomas. He assured me they wanted to buy my Corvette. He verified the price multiple times. I made it clear that it was I Was outright lied to by Thomas. He assured me they wanted to buy my Corvette. He verified the price multiple times. I made it clear that it wasn’t a negotiation. He assured me that if the car was in perfect condition, as I stated, the number would be the number. I did not want to drive 30 miles to be baited and switched, Which was exactly what happened. He handed the key over to the manager, and essentially disappeared. After 30 minutes, the manager came out of the office and said we can’t get numbers. I’m not really sure what that means. I don’t know why they would have me drive all the way up there if the numbers weren’t even close. The car is in perfect condition, With only 6000 miles . This was a very slimy, scummy way to operate . He should never have had me drive up there knowing the numbers wouldn’t be there. This is the exact reason dealers get a bad reputation. xxxxxxx moves like this waste peoples time and give them a bad in their mouth. I can assure you, I will never buy another car from Brandon Nissan. More

I had a big issue with the service done on my Nissan nv200 in their service department with the transmission. They stated they were going to do the recommended Transmission Service the only thing they d nv200 in their service department with the transmission. They stated they were going to do the recommended Transmission Service the only thing they did was do a flush rather than change the filters which is what needed to be done as well and then they tell me that they never do that. I was contacted by the lady who handles customer satisfaction and she said the service Management contact me here we are a week and a half later still no contact they obviously don't care about the satisfaction of the consumer More

After waiting in the office for nearly 6 hours I was finally approved for a 2018 Arcadia. I was already apprehensive due to the horrible reviews. I decided to give this process the benefit of the doubt. finally approved for a 2018 Arcadia. I was already apprehensive due to the horrible reviews. I decided to give this process the benefit of the doubt. Within 24 hours I noticed a roach infestation in the vehicle. I immediately took the car back the next day. Furthermore, as I drove to the dealership I noticed the gears shaking during shift change. I have 12 credit inquiries only to return a vehicle that was contaminated 24 hours later. What a nightmare! Stay far away from this business. More