Brandon Reeves Auto World

I appreciated the customer service that Brandon gave me, while working with him. I was a happy customer, when all was said and done while working with him. I was a happy customer, when all was said and done More

Everything started great. I found the car online, spoke to Tammy, and set up an appointment to drive from out of town to take a look at the car. When I got there, I was rushed I found the car online, spoke to Tammy, and set up an appointment to drive from out of town to take a look at the car. When I got there, I was rushed through my test drive. And then I was pretty much rushed out of the dealership. I spent the weekend with the car, and had some serious concerns. All of the rims were messed up, the maintenance light was on, the remote start didn't work, among other things. When I reach out with my concerns, I was pretty much stonewalled. And then when I inquired about returning the car, they kept telling me it was going to mess up my credit. I would much rather have a blip on my credit report then be stuck with this car for the next few years. I reached out to them several times, and again got stonewalled. I'm working with the bank to try to fix this, because the dealership has done nothing to help me fix my concerns with the car. It's alarming when you ask somebody to add a little faith, in the form of a warranty, to a major purchase. Especially when they say they stand behind it. But, in all honesty, it seems like they were just ready to take advantage of me More

Traveled from North Carolina to see this truck. Very good communication. Good test drive experience. Dusty very easy to deal with. Very good communication. Good test drive experience. Dusty very easy to deal with. More

Great professional from beginning to the end . The process was quick and easy with their main focus was your happiness. The process was quick and easy with their main focus was your happiness. More

I was upset because the saleswoman was supposed to answer a question for me that day, but never got back with me. I called the dealership the next day and they told me they had sold the car. I was very much a question for me that day, but never got back with me. I called the dealership the next day and they told me they had sold the car. I was very much interested in the vehicle and wish I had the opportunity to be the buyer. More

No reply to my inquiry. Never heard from any one there by phone or email. Never heard from any one there by phone or email. More

Awesome They always take care of there customers.... we bought 3 vehicles there and will again! The service department is great and take care of you! They always take care of there customers.... we bought 3 vehicles there and will again! The service department is great and take care of you! More

HAD AN HAD A GREAT EXPERIENCE FROM SALES TO SERVICE VERY EASY TO WORK WITH EVERYONE THERE WAS GREAT TO WORK WITH EVEN DOWN TO GOING OVER THE VEHICLE TEST DRI HAD A GREAT EXPERIENCE FROM SALES TO SERVICE VERY EASY TO WORK WITH EVERYONE THERE WAS GREAT TO WORK WITH EVEN DOWN TO GOING OVER THE VEHICLE TEST DRIVES ALL QUESTIONS ANSWERED GOOD PRICING ON TRADE INS AND JUST A FRIENDLY DOWN HOME FEALERSHIP More

Samuel Had a great experience trading vehicles today at Brandon Reeves. Samuel came out in the rain to help me. He answered all of my questions and helped me Had a great experience trading vehicles today at Brandon Reeves. Samuel came out in the rain to help me. He answered all of my questions and helped me from start to finish with the trade. More

Very Unhappy Brought in my vehicle today to sell it for the guaranteed KBB instant offer cash price, and the dealership did not honor the KBB. They wanted to give Brought in my vehicle today to sell it for the guaranteed KBB instant offer cash price, and the dealership did not honor the KBB. They wanted to give me $700 less for what the offer said. Will contact KBB and definitely ask them why they do business with you guys when you don't value the offer. I guess you guys are just trying to get customers in door. Will bring my business somewhere else. More