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Brandon Tomes Subaru
McKinney, TX
1,515 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves.
Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers
Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom.
Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve.
From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,515 reviews
Verified Customer
February 23, 2023
Russell kept me posted on the progress of my car. They had to keep it a little longer (over the weekend) due to the technician having a family emergency, but we were totally fine with it and pray th They had to keep it a little longer (over the weekend) due to the technician having a family emergency, but we were totally fine with it and pray that the family is ok. More
by JEDWARDSPSPI
Employees Worked With
February 23, 2023
I had a decent experience at the dealership but I would not recommend them until they are more transparent in their pricing of vehicles. After I had test driven a vehicle and was interested in buying it, I not recommend them until they are more transparent in their pricing of vehicles. After I had test driven a vehicle and was interested in buying it, I was blindsided by a $3800 surcharge of "Value Adds" including paint protection, theft tracking, window tint, and others, some of which had already been done on the vehicle. None of this was included in the advertised value of the vehicle. I traded in a vehicle and I would recommend for others to take it elsewhere for a trade-in or sale. I was offered a pitifully low amount and they were unwilling to negotiate that amount. Other places such as CarMax would likely offer close to double what I received on the trade. Eventually I was able to negotiate that some of the work that had not been done, including the window tint, to be removed from the sale, and negotiated that the rest was charged at cost, but I was not pleased in the slightest that I believed I had been "Bait and switched" to bring me into the dealership under false pretenses (i.e. a lower price on the vehicle). My salesperson Israel was wonderful, as was the gentlemen I worked with in their finance department who worked to get us in an agreeable position for both myself and the dealer. However, I believe if they changed some of their systemic problems with how the dealership operates as a whole I would have been much more happy with my experience. More
by m.sher
Employees Worked With
Israel Gandara, Ana Guzman, Eniqueo "Nico" Reese
February 22, 2023
outstanding service from sales to service the coffee is great entire staff friendly and always ready to help great entire staff friendly and always ready to help More
by WARMOON
February 22, 2023
Brock is professional and sincere. We have test drived at many dealers but Brock is the one that patiently explains everything to us. No pushing, no soliciting, just information we nee We have test drived at many dealers but Brock is the one that patiently explains everything to us. No pushing, no soliciting, just information we need. More
by MagicMilk
Employees Worked With
Brock Degraffenreid
February 22, 2023
I had a fantastic experience with both the dealership and Mark. Mark is a top notch guy, knowledgeable, no pressure, composed, Fast acting and fantastic communication during the process. I highly recommend b Mark. Mark is a top notch guy, knowledgeable, no pressure, composed, Fast acting and fantastic communication during the process. I highly recommend both the dealership and Mark. 5 star service. BTW this is my second Subaru purchase from Brandon Tomes Subaru. They are the best. More
by KDF83
Employees Worked With
Mark Kramarenko, Patrick Varrassi
February 21, 2023
It was great they helped me the entire time and we’re great with all the finances. great with all the finances. More
by braydenr.ragle04
February 20, 2023
It was pleasure buying car from Brandon Tomes Subaru. They are organized, customer friendly and professional. Brock Degraffenreid was the best sales agent I met till date. He was knowledgeable and made They are organized, customer friendly and professional. Brock Degraffenreid was the best sales agent I met till date. He was knowledgeable and made my decision making easy with his experience in Sales and Customer service. Thank you Brandon Tomes Subaru for delivering my choice of car. More
by pavan.palle
Employees Worked With
Brock Degraffenreid, Patrick Varrassi, Eniqueo "Nico" Reese
