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Russel Lilly
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164 Reviews
164 Reviews
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164 Reviews of Russel Lilly
March 27, 2024
This is the third car I’ve purchased from Brandon Tomes Subaru. Great service and treated fairly. Subaru. Great service and treated fairly. More
by MWATKINS007
Verified CustomerOther Employees Tagged: Quenton Bass, William Eagling
Helpful 
March 24, 2024
Our family has purchased 4 vehicles from Brandon Tomes. I think that says it all. I think that says it all. More
by CJCHARTERS
Other Employees Tagged: Quenton Bass, David Celis , Victor Baro
February 16, 2024
This is my third purchase from Brandon Tomes Subaru. I have found the sales experience to be professional and transparent, the sales people I have dealt with to be especially friendly, helpful and know I have found the sales experience to be professional and transparent, the sales people I have dealt with to be especially friendly, helpful and knowledgeable, and always follow through with what they say. The service department is exceptional, and maybe the number one reason I have returned. More
by DAN@WISDOMINLEADERSHIP.COM
Other Employees Tagged: Brandon Tomes, Roger Venegas
December 27, 2023
My experience with Eric Williams for my trade-up was exceptional. He cares about the customer, customer experience, and his commitment to the customer and a great person. Thank you to all that made my e exceptional. He cares about the customer, customer experience, and his commitment to the customer and a great person. Thank you to all that made my experience seamless, for the third time. More
by D_AGOSTA1127
Other Employees Tagged: Quenton Bass , Denise Watson, Eric Williams
November 18, 2023
Brought my Ascent for an Oil Change. Just an Oil Change. Service Department rotated the tires, and tried to charge me for it. The Tires I had just bought the week before. Then, today I w Just an Oil Change. Service Department rotated the tires, and tried to charge me for it. The Tires I had just bought the week before. Then, today I was checking the oil and I noticed that one of the clips holding down the air induction cover was missing and the other was missing. I am NOT impressed. More
by THESAMIM
Other Employees Tagged: LC Agramont , Roberto Coto, Jonathan Daniells, Denise Watson
November 01, 2023
I’m on my fourth Subaru now and I’ve purchased every single one of them from Brandon Tomes in McKinney, specifically from Ozzy. From the sales team, to finance and service, the ENTIRE Brandon Tomes Suba single one of them from Brandon Tomes in McKinney, specifically from Ozzy. From the sales team, to finance and service, the ENTIRE Brandon Tomes Subaru team is incredible to work with. I’d never buy my car anywhere else. More
by MELISSABLACK
Other Employees Tagged: Ozzy Sungec, Patrick Varrassi, LC Agramont , Edmond Elder, Denise Watson
October 07, 2023
Process of buying was very easy and straightforward. No pressure to buy car, option or additional service. Sale person Clay very cool and friendly. Subaru of McKinney service department is the best, Pa No pressure to buy car, option or additional service. Sale person Clay very cool and friendly. Subaru of McKinney service department is the best, Part of reason we bought car from the dealership. Sales person you deal with one or two day, but service department you deal with time you own the car. More
by adeelaqeel
Other Employees Tagged: Ana Guzman, Clay Phillips
September 29, 2023
Second Subaru from this dealership and sales provided a great price both times. Service department and Russ Lilly are first rate. Been dealing with this place since 2011 and would recommend them highly. great price both times. Service department and Russ Lilly are first rate. Been dealing with this place since 2011 and would recommend them highly. More
by spdv1100
Other Employees Tagged: Chris Gandara, Zaid Alia, Patrick Varrassi , Jose Ayala
September 15, 2023
Everyone is very polite and quick when I go in. My only issue is that I took my car in for multiple things, explained exactly what was going on and they seemed to only focus on my aftermarket blow My only issue is that I took my car in for multiple things, explained exactly what was going on and they seemed to only focus on my aftermarket blow off valve instead of all of the issues so once I picked it up and got home I still had noises that I took it in for the first time. I called them and had to schedule another appointment for a week later since I had to have a loaner as they don’t look at the cars same day, they are at least 2-3 days out once you drop your car off to be looked at. even tho it was frustrating having to wait to have it looked at I will still always have my car serviced here. They fixed everything and followed up and had great communication throughout the process. More
by alacek24
